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      ADT

      Engaged Employer

      ADT Tech Support Representative reviews

      2.4

      5% would recommend to a friend

      (12 total reviews)
      avatar

      Jim DeVries

      Not enough data to show CEO approval

      5% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.6

      Senior management

      2.7

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      4.0
      Jan 17, 2023

      Call center

      Tech support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the people You will learn quite a bit as it’s a pretty intense learn as you go program 24/7 so you can choose any kind of schedule I was full remote Overtime If you have questions or can’t solve a problem there will always be someone who can help The leader over tech support There’s so many different roles to fill at this company that if you end up hating tech support there will something you can switch into

      Cons

      Call center with little to no down time 24/7 so you will work holidays Low pay Depending on your team you may or may not be severely micromanaged. You are your KPIs

      3.0
      Nov 5, 2021

      Ok

      Tech support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime overtime overtime overtime overtime

      Cons

      Rude annoying customers who curse us out for things beyond our control

      Viewing 7 - 9 of 12 Reviews
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