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AML RightSource

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AML RightSource reviews

2.7

41% would recommend to a friend

(1,178 total reviews)

Steve Meirink

53% approve of CEO

41% positive business outlook

AML RightSource has an employee rating of 2.7 out of 5 stars, based on 1,178 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AML RightSource employee rating is 27% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 14, 2019

Much More Bad Than Good

Recommend
CEO approval
Business Outlook

Pros

If you need a job and have a pulse, they'll hire you.

Cons

This place/office is very poorly run and it shows in how many people have recently left (or are in the process of leaving) for other opportunities, including multiple managers. The company doesn't really care, though, because their business model is to primarily take recent college grads with no experience so they can justify underpaying and overworking them. The ones that are smart get 6 months to a year's worth of experience before leaving to go work for a bank where you can make 20-30% more and have opportunity for growth. Others aren't so lucky since the company is very strict with quality and production requirements and if those aren't met, then you're gone (which may be a good thing depending on your perspective). This leads to an unreal amount of turnover. It's very hard to get comfortable with anyone, including your managers, because of the revolving door atmosphere. The growth opportunities are very limited and mostly artificial. Management in the office are not very approachable. They generally just sit in their glass offices all day and don't really interact with the staff like good leadership should. They don't really have any power to do anything anyways. The Phoenix office as a whole is primarily an afterthought in the eyes of senior leadership at the home offices in Ohio. There is a lot of gossip at this office and the staff is generally pretty immature, which is a reflection of the hiring practices and leadership (which often is a willing participant in the gossip, talking openly about confidential personnel matters). Senior leadership is very hypocritical when it comes to harassing behavior. They're the first to crack jokes at your expense and makes inappropriate comments, but then try to put on a serious face when someone else makes a joke or comment that is deemed inappropriate. It didn't help that for the longest time, there was no real HR presence. They used to pay people extra for working more than 40 hours per week - called it "incentive time" - which was a fair way to reward those that put in extra time (sortof OT, but not really because the hourly rate on the incentive time never matched time and a half). However, last year, they switched to a quarterly bonus program which is tied to company performance during the quarter. So, it's entirely possible that you can bust your butt for a quarter, work a ton of extra hours, and not get a bonus because the overall company's performance was below par due to a lack of clients. After the change, end of year salary increases and quarterly bonuses were pretty much non-existent. Complete "bait and switch" by the company. These types of cost saving measures have become the norm since the company was bought out by an investment firm whose primary concern is the bottom line. They're also lying to their clients by having people utilize credentials that don't belong to them to access client systems and data without the client's knowledge or permission. They do this because people leave this company so frequently that they don't want to disrupt a client engagement by having to wait for new credentials to be issued for the replacement on the project. It's also not a good look to have to explain to the client why people are leaving so often. This place is really only good to get some experience in AML (because banks won't hire you if you don't have experience) before getting out and moving on to better opportunities. That said, the company really doesn't care because, afterall, this is their model and their primary concern is making the investors happy (and wealthy).

3.0
Sep 14, 2018

Compliance Analysts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Didn’t need experience to get position, offered pretty intensive training. New HR is attempting to fix issues. For an entry level job, the pay and benefits are great for individuals fresh out of school or individuals that are not looking to move up in their career.

Cons

The company became very micromanaged. The atmosphere is very similar to high school: various individuals review your work and all have different expectations (one reviewer may say you’re doing a great job /without requesting any corrections; the same work could be reviewed by another individual who demands you throw the whole thing out and start over and make you feel incompetent), you get a grade on each item you submit which again depends on who reviewed it (so if the person doesn’t like you or your work, they will nitpick for errors and this could in turn reflect in your mid/end-year review/bonus/raise), someone literally walks around and takes attendance (if you are more than five minutes late on any given day, you may receive a passive aggressive email), the Hudson office is a terrible location (the only view from the minimal windows shows the turnpike, is a very old building, ceiling leaks, there’s rumors of rats), team leads on some projects will send out your name and specific work examples listed as the worst work of the week (“lowest” or “didn’t meet expectations” is their verbage) to the entire team explaining exactly how many times you “failed” and the notes accompanying the failure. Toxic environment. No work/life balance. If you have harder cases to work than others, expect to work weekends. Some cases take minutes others take hours to days, depends on what project and the luck of the draw. Your coworker could fly through six in the time it takes you to tackle one, and vice versa. If you get a holiday off company wide, you’re still expected to hit the same production numbers, so again, you need to work over the weekend or come in on the holiday anyway. Hardly any opportunities to move up in the company. Your position is what it is until you leave the company. However, once you show you can handle more work, you will be doing extra work at the same position level with the same pay. There’s a hundreds of people with your position, so they could easily replace you and do not seem to care about turnover. When the projects need higher numbers, they hire a bunch of people, and when they’re done with them they fire in massive groups. They will even do a townhall styled meeting explaining they’re not firing anyone, then fire people weeks later. When the company lost their biggest client, after firing a bunch of people, they put the individuals left without work to do in a training program. The trainer was the most unprofessional individual they could put in the position. She would make racist comments and push her political opinion. Even once stopped what she was doing to say “Breaking news....” and read the political update from her phone. Called out individuals who were not paying attention as a high school teacher would, then go on a rant about how we were lucky to even have jobs anymore at a company firing so many people.

2.0
Sep 15, 2020

Management/HR is Terrible

Recommend
CEO approval
Business Outlook

Pros

Good was to get intro into AML/BSA Compliance. If you’re willing to work an extra 10-20 hours weekly you can move up relatively quick... because of high turnover.

Cons

Treat people like humans!!! Zero work life balance, SEVERELY Underpaid. They lie to you.

Viewing 10 - 12 of 1,178 Reviews

Glassdoor has 1,207 AML RightSource reviews submitted anonymously by AML RightSource employees. Read employee reviews and ratings on Glassdoor to decide if AML RightSource is right for you.