AMN Healthcare reviews

3.8

69% would recommend to a friend

(2,217 total reviews)
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Cary Grace

67% approve of CEO

58% positive business outlook

AMN Healthcare has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AMN Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

- Rapid experience in all specialties. You’ll take as many calls here in 5 days as you’d get in 5 months of your first year freelancing, - Teammates to transfer calls if needed (if available)

Cons

— Treated like robots. Literally being called “it” by doctors referring to you as the tablet your face appears on. — Terrible work life balance. No regard for the humanity of interpreters. 17% increase in revenue and no quality of life improvements for interpreters. — No cost-of-living adjustment in years. — Disregard for interpreters’ mental health. Evidenced by 30 seconds between calls, banning natural light sources in offices, giving no breaks between calls to even stand up, yet sending out micro-learning modules stating “make sure you stretch for 20 seconds, often!”…. With what time? It’s insulting. — Back-to-back emergency calls are normal. No sorting of calls to try and evenly balance who gets emergencies — Disregard for interpreter physical health: No stand-up breaks between calls, Chronic audio problems will leave your ears ringing and affect your ability to work. No stipend for ergonomic chair where you sit 8 hours daily. — Health insurance plan has an Unbelievably high deductible at $7000: Spend 15% of income before health insurance kicks in, by then you’ll most likely run out of PTO and be asked to resign or be fired for poor attendance. — Bare minimum legal breaks. — High burnout. Interpreters are wrung out like a sponge and discarded. — No meaningful opportunity for advancement. Getting a raise doesn’t even pay for your cost of getting the certification required for the raise. — Required to keep certifications current at your own expense. — Pays less than half of what you get in-person. — Outdated stipend for home office expenses. Not paid adequately for lighting required or electrical usage or internet connection. — A“merit-based” raise didn’t even match 1/2 of inflation since the last raises. So everyone is effectively paid substantially less even though the revenue is up 17% and shareholders get to benefit, just not employees. — Told that using the bathroom daily is “Time theft” and could get you fired.

2.0
Nov 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Nothing, really can be considered, medical insurance only ok

Cons

Being explored. They charge by the minute what they pay me for an hour. We, interpreters are the face of the company, and it’s breadwinner. They make millions upon millions, but even with all this inflation, my pay is the same as 4 years ago. AND I live in Ca. I even wrote an email to the CEO, who lies when she says she welcomes emails. Well. My email she NEVER responded.

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AMN Healthcare Response
3y
Thank you for sharing your balanced feedback with us. We strive to foster a positive experience here at AMN and apologize for not meeting those expectations. If you would be open to it, I would like to discuss your feedback regarding salary expectations and employee satisfaction. Please feel free to contact me at Kara.Jamison@amnhealthcare.com. Kara Jamison, Senior Director, Language Services Operations
1.0
Apr 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Generous 401k matching, most positions are remote

Cons

Pay is not competitive with market. Company offered a raise “to be competitive with market” employees received $.20-$.75 raises. Overworked and underpaid. Many employees have left for another company and workload continues to rise. Expectation is to work 15-20 hours of weekly OT and when you’re burnt out and do not work any OT they take it as you slacking off. Company preaches work/life balance but when taking PTO teams and company frown upon it due to work coverage. High school type of vibe-where you need to be “cool” with the right people to get promoted regardless of tenure and productions. Leadership promotes to supervisors and managers who are not ready to lead a team…1 manager received 3 HR complaints within first 3 months of promotion. Many supervisors would be supportive to your face then trash talk you to other employees. Work culture used to be good but is now extremely toxic.

avatar
AMN Healthcare Response
4y
Thank you for sharing your honest review with us. We strive to foster a positive experience here at AMN and apologize for not meeting those expectations. If you would be open to it, I would like to discuss your feedback regarding employee workload and salary expectations. Please feel free to contact me at Jay.Carpenter@amnhealthcare.com. Jay Carpenter, Head of HR Business Partners and HR Operations
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Glassdoor has 3,080 AMN Healthcare reviews submitted anonymously by AMN Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if AMN Healthcare is right for you.