APL reviews about "pay"

Loosing hundreds of millions every year. Restructuring constantly. Uptight managment fear loosing their jobs. That fear is evident. 40 year old technology still used. I was fired after 2 weeks for lack of proffessionalism . Personality ENTP. Company is the opposite of innovative.

Shipping is seasonal and the work load can change drastically. Some months can be pretty slow and other incredibly busy.

Other employees that had been employed longer had a self entitlement complex. So much so that they think you work for them! They don't want to help anyone else out but expect others to do their jobs, the dedicated customer service representatives were specifically the worst! Alot of clique's with snotty, rude, and beyond stuck up individuals, who worked there too long and made it hell for any new people. Especially if you didn't make the cut to hang out with the "cool kids". It was like reliving high school drama all over again. Micro management across the board was a living nightmare, bosses coming out of their offices yelling at people to get on the phone and take calls, pop up chats constantly asking you to get on the phone because you've been in prob/resolution mode for 3 minutes, being questioned and belittled for "taking too long in the restroom" or having to take time off to go to doctors/dentist appointments because if you can't make it back to work in the allowed time frame you'd get in trouble. Management and Union were constantly opposing one another, making it hard for employees to know the correct processes to handle work situations, i.e. sick time, vacation, tardies, etc. One manager even told a rep, "the union may represent you, but you better remember you work for APL". Management would constantly play favorites with the "clique's/dedicated reps". No inter department comradery, customer's yelling for answers to problems, but yet can't get anyone to answer phone call or emails. Scottsdale port ops were the worst followed by transportation, they felt above you and would answer calls only to hang up on you to get you to stop calling. Customer Service was faced with resolving all customer related issues but could not due to having to reach out to other departments/teams that had no sense of urgency in getting issues resolved in a timely manner, why would they, they weren't the ones getting screamed at, no support from management here either. Relocating to Nashville to work was a complete joke, the company could have cared less if anyone from Denver went, salaries cut in half and no relocation package. Overall, the worst job experience to go through as your first full time job out of college. The golden chains were what kept me here so long, until the relocation to Nashville.

Leadership has almost run the company into the ground. They largely ran blind, not seeking or listening to feedback from below. They mismanaged IT infrastructure projects, wasting tens of millions of dollars. Then they had the genius idea of trying to turn a Cadillac brand into a Walmart brand, at a time when almost the entire industry was losing money.

Moving functions overseas or to states where they can pay employees less. Little autonomy. Robotics of a call center.

North American side is in near total collapse. Operations, customer service, and commercial operate at very sub-par levels and customers are fleeing in droves. Awash in red ink. Dying a slow, agonizing death. Horrific management decisions have all but destroyed a once great company. Recently North American President left, and many managers have been fired. Singapore HQ is desperately trying to plug the holes but things to continue to decline. Talent looking elsewhere if they haven't left already. No opportunity unless you want to move to Singapore.

No room for career growth. No promotion. Organization is flat. The direction of the company is vague.

Inconsistent rules, management playing favorites to poor workers, even the union that is supposed to help you won't left a finger to do so.

You are walking on eggshells for the first 90 days! Do not get sick or Miss work for any reason what so ever. They will not tolerate any absence in the first 90 days. Even under doctors care.