Is ARS-Rescue Rooter a good company to work for as a CSR Agent?

CSR Agent professionals working at ARS-Rescue Rooter have rated their employer with 3.2 out of 5 stars in 60 Glassdoor reviews. This is an average score with the overall rating of ARS-Rescue Rooter employees being 3.2 out of 5 stars. Search open CSR Agent Jobs at ARS-Rescue Rooter now and start preparing for your job interview by browsing frequently asked CSR Agent interview questions at ARS-Rescue Rooter .

Does ARS-Rescue Rooter pay CSR Agent employees well?

CSR Agent professionals rate their compensation and benefits at ARS-Rescue Rooter with 3.5 out of 5 stars based on 60 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about CSR Agent salaries and benefits at ARS-Rescue Rooter .

How happy are CSR Agent professionals working at ARS-Rescue Rooter?

48% of CSR Agent employees at ARS-Rescue Rooter would recommend their employer to a friend. This rating has increased by 13% in the past 12 months. CSR Agent professionals have also rated ARS-Rescue Rooter with a 3.3 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.7 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 104 reviews)); "Benefits are good" ((in 51 reviews)); "Great people and teams that work well remotely" ((in 46 reviews)); "The money is good as long as you can keep your job" ((in 25 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 68 reviews)); "Long hours and always on call" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 28 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

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ARS-Rescue Rooter

ARS-Rescue Rooter CSR Agent reviews

3.2

48% would recommend to a friend

(60 total reviews)

Scott Boose

65% approve of CEO

48% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.3

Work/Life balance

3.2

Career opportunities

3.0

Diversity & inclusion

2.8

Senior management

2.7

Culture & values

CSR Agent employees have rated ARS-Rescue Rooter with 3.2 out of 5 stars, based on 60 company reviews on Glassdoor. This indicates that most CSR Agent professionals have a good working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by CSR Agent professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

60 reviews

5.0

Apr 21, 2024

Heating and Cooling Sales Rep

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Flexible, weekend and part-time available. Bonus were given when exceeding weekly goals. Variety of level of goals.

Cons

Must meet weekly goals or let go after a series of not reaching goals. A lot of walking around / standing at venue, couldn't sit until break time.

ARS-Rescue Rooter Response

9mo

Thank you for sharing your experience. We always strive to support our employees on their career journeys!

4.0

Feb 12, 2024

Great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and work environment

Cons

None great place to work

ARS-Rescue Rooter Response

8mo

Thank you for your positive review! We're so glad you enjoy the atmosphere and our team here at ARS.

3.0

Nov 7, 2023

Not worth it

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Can make some good money

Cons

Not worth the stress and time

Viewing 13 - 15 of 60 Reviews

Jobs at ARS-Rescue Rooter

Retail Appointment Setter

In-Store Appointment Setter

In-Store Appointment Setter

In-Store Appointment Setter

In-Store Appointment Setter

ARS-Rescue Rooter reviews FAQs

ARS-Rescue Rooter reviews ARS-Rescue Rooter CSR Agent reviews

ARS-Rescue Rooter

ARS-Rescue Rooter CSR Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Heating and Cooling Sales Rep

Great company

Not worth it

Jobs at ARS-Rescue Rooter

ARS-Rescue Rooter reviews FAQs

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