Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,048 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 52% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

52% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 98 reviews)); "Benefits are good" ((in 50 reviews)); "Great people and teams that work well remotely" ((in 47 reviews)); "Good money making potential if you're willing to work overtime" ((in 25 reviews)); "Plenty of work and employees were nice" ((in 15 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 64 reviews)); "Long hours and always on call" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 26 reviews)); "How can 2 managers that work in the same department be related?" ((in 17 reviews)); "The commission is low." ((in 14 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

Skip to content Skip to footer

Notifications

ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "work life balance"

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

36 reviews

4.0

Oct 23, 2024

Good company to work

Sales support

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule good work life balance Supportive management

Cons

commission structure could be better

ARS-Rescue Rooter Response

10mo

Thank you for sharing your experience. We always strive to support our employees on their career journeys!

5.0

Dec 1, 2024

Great Learning experience with great people

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

I enjoyed going to work everyday. Each day I had the opportunity to learn something different. There was a great work life balance and the people I worked under and with were a complete joy!

Cons

Difficult to see upward movement

ARS-Rescue Rooter Response

10mo

Thank you for your kind words! We are glad your time with us was a positive experience and we wish you continued success.

5.0

Mar 1, 2026

Awesome Job and awesome people.

Home comfort advisor (residential sales)

Recommend

CEO approval

Business Outlook

Pros

Amazing culture, Family vibe. Joey and Cindy were the best managers ive ever had. Sucks i had to move home for family reasons.

Cons

Working Saturdays were not fun. Work life balance was not so good.

ARS-Rescue Rooter Response

4mo

Thank you for sharing your experience with us! We’re glad to hear you enjoyed the culture and felt supported by your team and managers. As you know, weekend availability can be part of our industry, and we’re grateful for the commitment our teams show in helping customers when they need us most. Wishing you all the best in your new chapter, and we’re grateful for the time you spent with us.

4.0

Sep 17, 2025

Great Place to Work

Lead coordinator

Recommend

CEO approval

Business Outlook

Pros

Work/life balance, and growth potential

Cons

Pay could be a little better

ARS-Rescue Rooter Response

10mo

Thank you for your kind words! We are glad your time with us was a positive experience and we wish you continued success.

3.0

Oct 27, 2024

Work life balance

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Good pay, good team to work with and management isn’t bad. If you like high pace and competitive then this is the perfect place.

Cons

No work life balance. So greedy that they can forget their employees are human and have lives outside of work. The schedule is not set up for longevity. They will burn you out without hesitation.

ARS-Rescue Rooter Response

10mo

Thank you for sharing your feedback. We know how important work-life balance is and are truly sorry to hear your experience did not reflect that. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to learn more and continue to improve.

1.0

Jan 20, 2026

What its like at ARS

Hvac technician

Recommend

CEO approval

Business Outlook

Pros

Pay is opportunities is great.

Cons

Management is terrible. Constant changes to how the “policy” is supposed to be. They have no respect for work life balance. Overworked constantly.

ARS-Rescue Rooter Response

4mo

Thank you for your feedback. We’re glad to hear you recognize the strong earning potential available here — our teams work hard, and we believe compensation should reflect that. As a 24/7 emergency home services provider, there are times when the pace is demanding. When families lose heat in the winter or air conditioning in extreme temperatures, our teams step up in a big way. That said, we understand that intense seasons can impact work/life balance. We work intentionally to balance those peak periods with slower seasons, flexible scheduling where possible, and PTO policies designed to give employees time to recharge. We are also continuously evaluating processes and communication to minimize unnecessary policy changes and improve consistency. Thank you for all you do!

3.0

Apr 21, 2024

Long Hours Inability to Manage Time Well and Recognize the Benefits to Work/Life Balance

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Some in depth training and some very knowledgeable people

Cons

Corporate stranglehold, corporate will never invest enough into marketing and brand awareness to be competitive in this market, as costs rise and their revenues flatline they will continue to lose market share.

ARS-Rescue Rooter Response

10mo

We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.

5.0

Jun 10, 2026

Great pay and benefits, but high pressure environment

Lead generator

Recommend

CEO approval

Business Outlook

Pros

Great pay, amazing benefits, super easy if you’re a people person, amazing management team

Cons

Intensive KPI tracking, independent workload, not work life balance friendly. Your performance can be affected if you’re having a bad day. People treat you like scum of the earth

ARS-Rescue Rooter Response

Thank you for your feedback. We’re glad to hear you’ve had a positive experience with pay, benefits, and leadership. We recognize the role can feel performance-driven and sometimes demanding, and we continue working to ensure expectations are clear and balanced. We also understand the challenges of your role and the impact that can have day to day. Thanks for sharing your perspective and for the contributions you’ve made.

1.0

Jun 15, 2026

Remote work flexibility but benefits need improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fully remote and its hard to find anything else

Cons

PTO, Healthcare benefits, work life balance, upper management

ARS-Rescue Rooter Response

Thank you for your feedback. We’re glad to hear you value the flexibility of remote work. At the same time, we recognize concerns around benefits, work-life balance, and leadership communication, and we continue working to improve consistency in those areas. We also value input from our teams as we evaluate processes and future direction. We appreciate your perspective.

Viewing 1 - 3 of 36 Reviews

Jobs at ARS-Rescue Rooter

Identity Security Engineer

ARS-Rescue Rooter reviews FAQs

Reviews ARS-Rescue Rooter reviews

ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "work life balance"

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company to work

Great Learning experience with great people

Awesome Job and awesome people.

Great Place to Work

Work life balance

What its like at ARS

Long Hours Inability to Manage Time Well and Recognize the Benefits to Work/Life Balance

Great pay and benefits, but high pressure environment

Remote work flexibility but benefits need improvement

Jobs at ARS-Rescue Rooter

ARS-Rescue Rooter reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ARS-Rescue Rooter reviews FAQs

Jobs at ARS-Rescue Rooter