ASUS reviews

3.6

54% would recommend to a friend

(1,504 total reviews)

S.Y. Hsu and Samson Hu

72% approve of CEO

50% positive business outlook

ASUS has an employee rating of 3.6 out of 5 stars, based on 1,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASUS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 14, 2020

Not Worth Working Here..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros worth to mention.

Cons

PLEASE READ BEFORE HR WILL TRY TO REMOVE THIS REVIEW. Extremely low pay and management is watching over every move you make. You’re required to record every task that your doing especially the time when you to the restroom. Managers here are very strict and not flexible. When I say strict, they threatened you if you don’t stay late working and manipulate you by cutting you’re annually bonus. I know this review is based on my experience. I managed to have the same experience from former and current employees at ASUS. From the outside it seemed like good place join but there’s has been a cycle of issues that goes on here.

1.0
May 22, 2019
Recommend
CEO approval
Business Outlook

Pros

There is no good thing I can say about this company

Cons

Managers track down every minutes that you are at work. They want to know where you are and what you do while you are at work. You cant even take break walking around building or socialize with other teams ( the reason for that because you bother your coworkers doing their jobs) They come up with their own KPI calculation to review your performance but who knows how they calculate it. You need to be friend with mangers in order to get a better bonus and less work. This company has bad working environment, all managers have no education in management. There is no way to get promotion at works because of favoritism. Newer people jump into different job title even thought they are not qualify for it; simply answer they are in friend zone with managers. Also, there is a huge raise that they will tell you that noone else can get a raise like you did - 40 cent !!! get a 40 cent raise in 6 years working there is what I can say about this company.

avatar
ASUS Response
7y
Hello Former Employee, Thank you for your years of service and feedback to help improve our company for future employees. We're sorry you felt the performance review process was not explained more clearly to you. In customer service, processes are measured by things like how fast issues were resolved, was it resolved, and if it needed to go to further escalations to resolve. Without these measurements we cannot see if there's a need for more employees working on issues, what type of issues, and/or if the employee may be having issues. Raises, bonuses, and promotions are performance based and the budget for them is determined on how the business is doing at the time. If the company is not doing well there may not be a raise or bonus at all and make up for it another time when business is better. Is having a raise of something better than nothing at all in a time when business is not good? For an hourly employee, a 40 cent raise is close to an extra $1000 per year. Please understand we do try to have employee's best interest in mind. And please, next time let your manager/HR know if you have questions or concerns so that it can be talked through and clarified.
1.0
Mar 4, 2019

Don't sip the kool-aid.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most coworkers are nice. Ping pong tournament.

Cons

If you have proceeded with accepting an offer at this company, please be warned that you will find employees who'll attempt to tell you this place is the greatest company on the planet but please... don't take a sip of the kool-aid. Like other reviews mentioned, there is high-turnover and therefore management consists of employees who have moved into roles not based off of their qualifications but their tenure. Many of the high level managers have poor communication and people skills. You can often find them displacing blame to lower level employees/contractors instead of attempting to fix the "root cause" of the issue (a core value they often stress). The systems they have in place are laughable but instead of making any attempt to fix it, they ultimately lack of ownership and accountability when things go wrong. They set RIDICULOUS expectations KNOWING their processes, applications, and systems are 70% of the problem. Absolutely baffling approach in this day and age. And yes, there are a lot of politics here.

avatar
ASUS Response
7y
Dear Former Employee, With our HQ in Asia, we do need to follow their policies and procedures (aside from local laws) where most companies in the US are headquartered locally and more easily to adapt culture and technology. We understand your frustration working with HQ and agree that their corporate culture and USA are not aligned. It is difficult for us as well to get them to involve global team in decision making and feedback. There have been some improvements in communication with HQ for employees that came forward. Its a slow progress but we hope to get there soon. Thank you for your feedback and we hope HQ sees this to help align the culture with global teams.
Viewing 10 - 12 of 1,504 Reviews

Glassdoor has 1,784 ASUS reviews submitted anonymously by ASUS employees. Read employee reviews and ratings on Glassdoor to decide if ASUS is right for you.