AT&T reviews

3.3

52% would recommend to a friend

(42,084 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Dec 11, 2015
Recommend
CEO approval
Business Outlook

Pros

I was able to provide a decent life for my son. full-time benefits and compensation for union workers are excellent poor for management

Cons

There is a severe lack of integrity, professionalism fairness and equality. They don't value hard work but rather promote and support widely based on nepotism and favoritism if they like you you'll go far

2.0
Dec 11, 2015

ONLY IF YOU WANT TO SELL YOUR SOUL

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will make a Guaranteed 50k, given all of the hours they force you to work.

Cons

Don't work here if you have a family. There is no work/ home balance. They expect you to work like you are on-call. They will lie to you about policies and work procedures. If you are not liked, management will find anything they can to get rid of you. Most of the managers are not there to help you, they are there for a paycheck.

2.0
Dec 8, 2015

Trained to screw people over

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to see into an industry that everyone uses, and learning the ways AT&T screwed people over helps me to watch out for that!

Cons

We were encouraged to mislead customers in ways we knew would NOT benefit them - don't outright lie, but put a "spin" on why they need some add-on feature or why they should pay for a plan they don't really need. Inadequate amount of training on helping customers with technical issues with their phones, which is what the majority of customers who came into to store needed help with.

Viewing 463 - 465 of 42,084 Reviews

Glassdoor has 46,510 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.