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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,084 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      42K reviews
      2.0
      Jun 22, 2015

      Tell your family you'll see them at some point

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money benefits training great co workers and then it falls off.

      Cons

      The cons where to start as a field tech you will work 365 days a year just depends which days you will be forced to comply with to local rules that management puts into place i.e right now we're not allowed to have drinks in our cup holders in the truck they will expect you to run fast numbers and do quality work all the time. Running fast and doing quality work is not hard if you know what your doing but when customers call in about they're bill and they roll a truck yes that's your fault when a piece of equipment that's been refurbished 12x fails again your fault and when there's an outage due to provisioning yes you got it your fault. Not to mention if you have a bad day be prepared to explain to your manager why you were less the 90% efficient despite the fact your 112% efficient for the month oh and you never know when your going home so don't make plans. Randal will make sure he gets every penny from you. He needs a new maybach

      1.0
      Jun 20, 2015

      Senior Member of Technical Staff

      Senior member of technical staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay well and good benefits

      Cons

      Awful awful awful management, from the very top to the department directors. Nobody has a clue how to manage anything at all. The Labs are gone. They used to be the crown jewel of the company. They have completely destroyed the Labs in the last 5 years. I doesn't exist anymore. I would suggest getting a job in TX, cause that is where all employees will be in 5 years. They won't be in NJ anymore. Count on it. Constant closing of offices. No job security. Telecommuting gone. Why would anyone stay here? I'm glad I got out. So many people have left in the last 3 years. They can't keep anybody.

      5.0
      May 31, 2015

      Phenomenal place to work

      Retail management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Phenomenal pay. Great benefits. Room for advancement is great. I have been with AT&T for over 5 years. I started as a Retail Sales Consultant and was promoted to an Assistant Store Manager. I was an ASM in 3 different locations and I was promoted in December to the RSM position. I moved all within a 3 hour drive. I left the company for about a year and I can honestly say the grass is not always greener on the other side.

      Cons

      Work life balance as an RSM can be nonexistent at times. Some managers decide to make their own schedule and that creates a disengaged sales staff. As managers when we preach the "schedule is the schedule" we need to live by those rules. But I can understand that when we are salary and putting in 50-60 hours a week its very easy to make our own schedule just to get time back during the week.

      avatar
      AT&T Response
      10y
      Thank you for your comments and your commitment to AT&T. We truly care for our employees and try to provide a good work/life balance through the benefits and vacation time we offer. We will ensure your feedback is heard.
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      ReviewsAT&T reviews

      Glassdoor has 46,510 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.