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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,084 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Work/Life balance

      2.8

      Senior management

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      3.0
      Apr 7, 2015

      Good experience but definitely not a destination

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      AT&T is a good company for training and a foundation of a corporate culture, but definitely not a long term destination. The benefits and pay are "OK", but for the amount of BS, micro-managing, and corporate bureaucracy you deal with, it's not worth it. Great training and a lot of quality people, but as soon as people reach success they leave for higher paying offers

      Cons

      Always increasing targets while cutting commissions, constant demotivating tactics by management, constant re-org, so much admin and push back to get anything done.

      2.0
      Apr 5, 2015

      Premises Technicians are treated like disposable nappy wipes

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for those without a college degree. This is a hugely important detail. If you've got your bachelor's then look elsewhere. Fresh out of high school and willing to withstand abuses from management for around $15/hour, then have at it. All the overtime you can stand, mandatory. I was on 12 hour days without choice for 8 months. Forget family and friends.

      Cons

      Relentlessly inadequate numbers game that is so out of touch with what technician's actually do that even managers are forced to cook the books to make ends meet. Four (4) of my direct superiors were let go for modifying statistics in hopes of keeping their job. Prem techs are treated without even a modicum of respect. Just look at the turn-around and you'll see for yourself. Two out of the twelve that hired in with me remained after only eight months on the job. I could go on, but google "prem tech" and you'll start to see a quick trend online toward exposing the asinine and borderline abusive business practices of this once great telecom company.

      4.0
      Mar 3, 2015

      Retail sales consultants

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Union gives you tons of support and pay is good. You have to stay in top of how you are payed because they constantly change the percentages and what gets paid out.

      Cons

      Managers think their Demi gods and too much bs politics. If they spent more time actually understanding that they should motivate instead of trying to intimidate things would run much smoother.

      Viewing 490 - 492 of 42,084 Reviews
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      Glassdoor has 46,510 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.