Is AT&T a good company to work for?

AT&T has an overall rating of 3.3 out of 5, based on over 46,526 reviews left anonymously by employees. This rating has been stable over the past 12 months. 52% of employees would recommend working at AT&T to a friend and 44% have a positive outlook for the business. The best reviews about AT&T have been left by employees working as Intern - Hourly , Technical Business Manager and Extern .

Does AT&T pay their employees well?

According to anonymously submitted Glassdoor reviews, AT&T employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AT&T. This rating has been stable over the past 12 months.

How satisfied are employees working at AT&T?

52% of AT&T employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AT&T 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AT&T?

Retail Sales Consultant (3749) , Customer Service Representative (1207) , Sales Representative (1073) , Technician (961) , Wire Technician (522) , Manager (508) , Project Manager (492) , Retail Management (477) , Sales Associate (458) , IHX (In Home Expert) (374) , U-Verse Premises Technician (367) , Sales Consultant (350) , Sales (335) , Software Engineer (317) , Network Engineer (294)

What are the pros of working at AT&T according to real employee reviews?

"The benefits are great and the Flex Hours are a blessing when you have kids appts etc" ((in 6183 reviews)); "Pay is good for entry level position and Benifits are good with discounted phone cable and internet." ((in 5577 reviews)); "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs." ((in 1385 reviews)); "Salary is good if you started a long time ago and worked your way up." ((in 938 reviews)); "The money was good but with the consolidation of sales offices and the new contract the money is going down" ((in 916 reviews))

What are the cons of working at AT&T according to real employee reviews?

"Poor Management and targets are always moving on metrics without support or knowledge of the market." ((in 2386 reviews)); "No work life balance and if you want to make money u have to hustle a lot" ((in 1722 reviews)); "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)" ((in 1096 reviews)); "Long hours and over emphasis on sales ; too much status quo and lack of customer support." ((in 862 reviews)); "Constant layoffs and reorganizations due to numerous C suite strategic missteps over the last decade and the resulting debt load." ((in 834 reviews))

What are employees saying about AT&T layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AT&T layoffs and their outlook for job security at AT&T in 2026.

What are the top reviewed AT&T locations?

Dallas , Atlanta , Chicago , Houston , Los Angeles , New York , Austin , Saint Louis , Miami , San Ramon , San Diego , San Antonio , San Francisco , Orlando , El Segundo , Charlotte , Bothell , Middletown , Indianapolis , Seattle , Tulsa , Denver , Redmond , Jacksonville , Oklahoma City , Sacramento , Nashville , Birmingham , Raleigh , Bedminster

AT&T reviews

3.3

52% would recommend to a friend

(42,098 total reviews)

John Stankey

43% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.1

Work/Life balance

2.8

Senior management

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42K reviews

2.0

Dec 18, 2010

Out of Touch

Compliance

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary, good benefits and discounts on services

Cons

Huge overload of upper management (4th level and above) causes a big communication gap between executives and workers (1st and 2nd level); economically an upside down triangle Too much focus on Levels and not enough focus on running the business Pie in the sky executive decisions that do not make it down to the ranks or cause surplus situations due to poor execution or just plain bad decisionmaking Inability to make decisions at executve levels and quickly execute in this fast moving industry (too much red tape and accountibilty issues) Little recognition given to innovators and best talent Too much political favoritism and too many sycophants (amazing) The planners are out of touch with the doers

1.0

Oct 27, 2010

Work there only if you must

Network engineer

Recommend

CEO approval

Business Outlook

Pros

It used to be a great place to work at before the AT&T merger. Not sure why everyone follows AT&T guidelines after the company almost went bankrupt

Cons

They penny-pinch and blame upper management for all the things that have not been done, this may vary from org to org within the company.

1.0

Oct 21, 2010

Slaughter House

Technician

Recommend

CEO approval

Business Outlook

Pros

Money is fine and a little better then average. Need twenty words but can't say twenty words with out in putting BS to equal more then 20 words. The first 9 words is all that was needed.

Cons

Health Benefits is getting worse by the hour and it changes each day! Management spit while yelling, because it rolls down hill, per there say. I feel this is unfair treatment because when someone in management asks us something it has to be then and there like we are being interrogated each time a question comes out. But if we ask a question, it is at a leisure time of response. I heard a comment from a manager one day that the reason CPE exchanges are not removed from returns because you don't know if the tech did accurate trouble shooting. So the CPE is held against us because you are not sure on the technicians ability. But you are positively sure on the technician ability when it comes to holding an efficiency percentage number against the technicians. They heard us like cattle straight to slaughter. One by one they put us down. Why do you think they are hiring every month. One month for Dallas the next for another city, it takes a bit to get cattle across the fields.

Viewing 562 - 564 of 42,098 Reviews

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Out of Touch

Work there only if you must

Slaughter House

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