Pros
All in all, a pleasant enough work environment. I rarely had an issue with a co-worker. Benefits package was above average by current standards. Local management was understanding as regards vacation and personal time off. Got a pair of nice, new workshirts with the co. logo embroidered on them every 18 months or so.
Cons
Little to no room for career growth outside of technical positions. Field offices are desperately understaffed. Salaries not commensurate with management's performance expectations. Raises are basically non-existent. Performance appraisals are infrequent and slip-shod. In-house training program is abysmal. Their vaunted program consists of first-come/first-serve, vendor supplied classes. Company would rather hire from the outside than train and promote from within. Difficult to transfer across department lines, ex. office admin to engineering services, tech to sales, etc. Invariably, field offices are located in less than desirable neighborhoods. In lieu of maintaining adequate staffing levels, all employees are expected to "cover" the gaps, and perform duties outside of their job description, responsibility and ability.