Aaron's reviews

2.9

33% would recommend to a friend

(2,147 total reviews)

Cory Miller

65% approve of CEO

40% positive business outlook

Aaron's has an employee rating of 2.9 out of 5 stars, based on 2,147 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Aaron's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Mar 27, 2024

Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great People, Great Attitudes, All Around Positivity

Cons

I can't really say that there are any.

avatar
Aaron's Response
2y
Thank you for sharing your experience with us. We appreciate your feedback and having you as part of our team. At Aaron’s, we strive to provide excellent service with every interaction. The foundation of our company is service and the reason we exist is our customers and team members. Thank you for taking time to share your positive experience.
2.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

great medical insurance and benefits. Sometimes you are working with someone who is an Aarons veteran that will teach you everything, If you are extremely lucky you will get a store manager that will take into consideration out of work commitments and will work the schedule to make you available for those commitments. (very rare)

Cons

Good boys club. I have seen how only men are promoted to the General manager position. Some men in those positions are allowed to go extended periods of time messing up and wont get disciplinary action. While others will be struggling for 2 months and given an ultimatum to fix it by the end of the month or be fired. Depends on who is he regionals favorite. When there is a GM position open, instead of being offered to multiple qualified candidates that are currently at another location, in a lower position, ext. the position is given to someone that worked for the company before and got fired for stealing from the company. Other associates can shut down your sale and rewrite under their name if there is anything customer service related issue they need to fix. this is done without you being told there is an issue and management supports this. Drivers are overworked since there is only 2 drivers allowed for a store with the customer count of 1500. the drivers work 60-70 hour weeks and if those two call out for any reason the days deliveries are screwed because there is no one to do it.

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Aaron's Response
2y
We are intentional in building relationships with every interaction and believe that your next interaction with Aaron’s will be better than your last.  As our organization continues to evolve, we have implemented management training, Diversity and Inclusion Initiatives, employee recognition opportunities and much more. Aaron’s strives to continue being a great place to work and to shop. Thank you for your feedback.
4.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work Some days are lighter than others Work is concrete, repeating similar issues makes it easier as you go Room to grow and move up

Cons

Busy days are nonstop calls, usually with unhappy people on the line since something is broken While the work can be easy if you get a system down, it can also be repetitive Very reactive job. Not much ownership over what work to do when; if you get a call you have to take the call.

avatar
Aaron's Response
2y
Thank you for sharing your experience with us. We appreciate your feedback and having you as part of our team. At Aaron’s, we strive to provide excellent service with every interaction. The foundation of our company is service and the reason we exist is our customers and team members. Thank you for taking time to share your positive experience.
Viewing 166 - 168 of 2,147 Reviews

Glassdoor has 2,195 Aaron's reviews submitted anonymously by Aaron's employees. Read employee reviews and ratings on Glassdoor to decide if Aaron's is right for you.