Abercrombie & Fitch reviews

3.7

65% would recommend to a friend

(9,612 total reviews)
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Fran Horowitz

82% approve of CEO

54% positive business outlook

Abercrombie & Fitch has an employee rating of 3.7 out of 5 stars, based on 9,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Abercrombie & Fitch employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jul 17, 2017

Disappointment

Recommend
CEO approval
Business Outlook

Pros

They pay more than average because it's such an unpleasant environment. Great cafeteria Benefits seem above average Talented people, some bitter, some not Making efforts to be inclusive Amazing place if you peaked in high school

Cons

Frustrating projects Old technology/software Dated processes and fearful management Very negative public reputation Stock is tanking Resistant to change but pretends otherwise Played terrible mall music playlist throughout the corporate building. Very unnecessary. LGBT-friendly as long as it's profitable - shallow inclusivity for some groups. Fake AF.

2.0
May 15, 2017
Recommend
CEO approval
Business Outlook

Pros

beautiful campus, great cafeteria (though not free, was supposedly subsidized), company threw lots of free events for employees (although, if you didn't participate, it was very frowned upon). they paid very very well, which is also partly a con because you won't make the same amount moving to a different company in a bigger city.

Cons

cliquey, frat-like atmosphere, butt-kissing & drinking the kool-aid is what gets you to the top, different departments are encouraged to dislike each other (for instance, design vs planning), the company is refusing to accept that it's fallen from grace. huge crony/nepotistic culture. chance are if you're thin/fit/attractive and a hardcore gung-ho capitalist at all costs (regardless of the cost.. including the cost to human lives and the environment) you will get promoted and promoted and promoted. there is NO work life balance. your manager might pretend that they want you to leave by 6pm but they won't care if you actually stay until 10pm. procedures and processes are constantly changing and being added, and employees arent given a chance to understand and know how to fully implement the processes before more is piled upon them.

1.0
Feb 8, 2017

Merchandising

Recommend
CEO approval
Business Outlook

Pros

- Pay is well above market average - Onsite gym and occasional workout classes - Almost monthly company Happy Hours/parties with free food and alcohol

Cons

Overall A&F continues to have a toxic culture! HR will say that the culture has changed and it has definitely gotten better now Mike is gone but don't be fooled! There are still tons of cliques and if you aren't an "Abercrombie kid", don't even bother. They claim they are hiring from outside the company to get new ideas and a fresh perspective but if you didn't start your career at Abercrombie, you might as well be a leper. I came from another company and any idea I presented was immediately shot down or not even listened to. They continue to have a system of promoting based on how long you've been working there so many managers have no experience and have been able to rise up the ranks even though they have no experience and were not ready to be promoted. Managers who are left over from the "Mike Days" and still have favor with HR are lazy and rude. Most of my coworkers were lazy and whiny compared to coworkers I've had at other companies. Also, they are changing the Merchant role and have essentially made it obsolete. Merchants used to just do production but they are handing that over to a Production & Sourcing team. Planning will continue to have control of all financials so Merchants won't really be needed soon. Honestly this company hasn't had a good season in years and will probably be filing for bankruptcy in the next few years so my suggestion is stay away!

Viewing 7 - 9 of 9,612 Reviews

Glassdoor has 10,053 Abercrombie & Fitch reviews submitted anonymously by Abercrombie & Fitch employees. Read employee reviews and ratings on Glassdoor to decide if Abercrombie & Fitch is right for you.