Abrigo reviews

4.1

74% would recommend to a friend

(208 total reviews)
avatar

Jay Blandford

94% approve of CEO

80% positive business outlook

Abrigo has an employee rating of 4.1 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Abrigo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

208 reviews
4.0
Oct 31, 2019
Recommend
CEO approval
Business Outlook

Pros

The people, culture, and perks are the best things about Abrigo.

Cons

There were no quantifiable performance metrics for my department and advancement was unlikely as a result.

avatar
Abrigo Response
6y
Thanks for your feedback. I'm sorry that you didn't feel as though you had quantifiable objectives and measurements. It's been a while since this review was posted and apologies for the delay in responding. Given the team listed in the review, I do believe we've made progress on the cons listed above. Best regards, Wayne Roberts Chief Executive Officer
3.0
Dec 18, 2018

Good and Bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

First, the positive. The people at Banker's Toolbox are among some of the kindest, most genuine people you'll ever meet. Most folks care about the work they're doing and perhaps more importantly, care about one another. Other major bonuses are—of course—the free lunch, games, beer, team outings, and the happy hours that feel more fun than forced. And yes, the benefits are good, too. BTKB is doing a lot of things well, and I look back fondly on the time I spent there.

Cons

No place is perfect, though, and there is plenty of work to be done still. In my experience, the "casual" work environment teetered on extremely unprofessional. More than a few off-color jokes were made on a daily basis, and they VERY often came from folks at the top. I couldn't work in this environment; perhaps others can. This wasn't the main reason I left, but it's something that has stayed with me. Leadership seems to place a heavy emphasis on HR and culture (and certainly seems to read these reviews), so I hope these issues are being addressed. Lastly, certain teams seem to have stronger leadership/processes than others, and there are silos. Consistency and communication is needed all around to get everyone moving in the same direction.

avatar
Abrigo Response
7y
Thank you for the feedback. While I wish the rating was higher, I'm always appreciative of specific and actionable feedback to help us get better. You note many positives and they are consistent themes for Banker's Toolbox. I want you to know that I hear the feedback around certain leaders and their behavior. We will deal with that and ensure that our environment is professional, fun and welcoming for all Penguins. Finally, I completely agree with the need to better communicate to the entire company, ensure alignment, and get every Penguin rowing in the same direction. I believe we've been better in the 2H18 and when we announce our new company name/brand in early 2019, it will help us all be OneCo. Best wishes in the next phase of your career and thank you for the feedback. Regards, Wayne Roberts President and Chief Executive Officer Banker's Toolbox/Sageworks/MST
3.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Cool culture, laid back work atmosphere, relaxed dress code

Cons

Less than competitive salaries, doesn’t feel nearly as transparent as it’s made out to be, false promises made from the top

avatar
Abrigo Response
7y
Thanks for taking the time after your departure to provide feedback. I'm sorry you found the salaries, transparency, and "promises" lacking. Those are usually noted as strengths, so I can only assume you and your manager were not aligned on your performance and contribution. We make no apologies for the high expectations and requirements at our company and that we are a meritocracy. We will continue to work on manager effectiveness to get better. Best of luck to you in the next phase of your career. Wayne Roberts President and Chief Executive Officer
Viewing 112 - 114 of 208 Reviews

Glassdoor has 221 Abrigo reviews submitted anonymously by Abrigo employees. Read employee reviews and ratings on Glassdoor to decide if Abrigo is right for you.