Academy Bank reviews

3.2

55% would recommend to a friend

(180 total reviews)
avatar

Paul Holewinski

75% approve of CEO

57% positive business outlook

Academy Bank has an employee rating of 3.2 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Academy Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

180 reviews
2.0
Jun 13, 2022
Recommend
CEO approval
Business Outlook

Pros

-Delta Dental -Decent in-network coverage for most insurance options -Consistent scheduling

Cons

-This company will brag about record-breaking profits made off your back, then give terrible raises because they "can't afford to" meanwhile building another branch location. -High health insurance deductibles. -Lackluster communication between management and upper management in corporate. -Didn't matter that I was hourly, my boss frquently contacted me outside of work hours early morning before work or late evening. No work/life balance. -This is a second chance bank in retail so depending on which location you work, you will have to deal with less than ideal bank customers. I felt I was not paid enough to get yelled at over the littlest things out of my control. -In some branches, you just stand there and direct customers to use an automated video teller machine which makes it awkward and causes tension if the customer doesn't want to. -Understaffed due to budget? Laziness? Miscommunication? Guess I'll never know.

3.0
Jun 5, 2022

Hit or Miss

Recommend
CEO approval
Business Outlook

Pros

HR and back office are generally very willing and able to help. Branch upper management CAN be, but that all depends on who you have above you, and where you are. Salary for bankers is decent. Improvements are slow and small; however they can come in large quantity; and they come in spurts. Opportunity for advancement is fairly frequent, depending on your own ambition and skill. Fairly diverse. No gender-based wage gap, as pay is transparent and equal across the board. Benefits are decent, and the incentive program was recently overhauled.

Cons

Salary for managers is on the low end with no raise on the horizon. Upper management generally loves to change the rules with no concept or care for how it will affect the branch staff. When constructive criticism and/or ideas are brought forth to improve things, it is swiftly shut down. Clients treat staff like absolute trash, and upper management is slow to do anything to correct it. Threats to branch staff safety take months to handle.

4.0
May 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Promote from within, trying to lead in technology for customers, bankers hours and holidays off.

Cons

Not much training, learn on your own, super short staffed.

Viewing 28 - 30 of 180 Reviews

Glassdoor has 181 Academy Bank reviews submitted anonymously by Academy Bank employees. Read employee reviews and ratings on Glassdoor to decide if Academy Bank is right for you.