Is Ace Hardware a good company to work for?

Ace Hardware has an overall rating of 3.7 out of 5, based on over 4,091 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at Ace Hardware to a friend and 54% have a positive outlook for the business. The best reviews about Ace Hardware have been left by employees working as Store Associate , Retail Store Manager and Customer Service .

Does Ace Hardware pay their employees well?

According to anonymously submitted Glassdoor reviews, Ace Hardware employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Ace Hardware. This rating has been stable over the past 12 months.

How satisfied are employees working at Ace Hardware?

64% of Ace Hardware employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ace Hardware 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Ace Hardware?

Sales Associate (642) , Cashier (381) , Sales Associate/Cashier (199) , Retail Sales Associate (102) , Manager (80) , Assistant Manager (75) , Store Manager (56) , Warehouse Specialist (54) , Customer Service Representative (50) , Associate (39) , Sales (37) , Sales Floor Associate (36) , Warehouse Associate (33) , Stocker (28) , Department Manager (23)

What are the pros of working at Ace Hardware according to real employee reviews?

"Great people to work with and can get some really good items at the sale they have for the employees." ((in 298 reviews)); "Great coworkers and fast paced job" ((in 156 reviews)); "Flexible hours and discounts" ((in 116 reviews)); "Good work environment to be in" ((in 90 reviews)); "Good benefits and ability to earn incentive" ((in 86 reviews))

What are the cons of working at Ace Hardware according to real employee reviews?

"Due to the low pay and lack of opportunities company has extremely high turnover and brain drain." ((in 369 reviews)); "Poor Management engagement with employees" ((in 186 reviews)); "bad managers that make cooming to work no fun" ((in 74 reviews)); "there were no trainings provided" ((in 38 reviews)); "No room for advancement" ((in 32 reviews))

What are employees saying about Ace Hardware layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ace Hardware layoffs and their outlook for job security at Ace Hardware in 2026.

What are the top reviewed Ace Hardware locations?

Oak Brook , Chicago , Colorado Springs , Oakbrook Terrace , Atlanta , Wilton , Denver , Loxley , New York , Phoenix , Houston , West Jefferson , Rocklin , Washington , Moxee , Gainesville , Dallas , Minneapolis , Tucson , Raleigh , Austin , Indianapolis , Fort Myers , Miami , Wilmer , Orlando , Princeton , Cincinnati , Columbus , Los Angeles

Ace Hardware reviews

3.7

64% would recommend to a friend

(3,905 total reviews)

John Venhuizen

80% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,905 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews

5.0

Aug 17, 2010

Fair interview process

Manager

Recommend

CEO approval

Business Outlook

Pros

Old fashioned employer that still feels an obligation to their employee's, concerned about doing anything that might hurt someone's feelings

Cons

Entrenched management that is just waiting for retirement

5.0

Aug 14, 2010

good for high school

Sales associate

Recommend

CEO approval

Business Outlook

Pros

I've definitely learned a lot, mostly about just regular upkeep and repair of household products. Mostly through customers coming in with problems and helping them figure them out. Lots of experience in dealing with retail, and room for advancement within the ACE world. Lots of high school students and retirees.

Cons

Like any retail business, there's lots of downtime, and the occasional rude customer.

2.0

Jul 19, 2010

Ace Hardware takes advantage

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Customers appreciate personalized help in finding what they need and knowing what/how to use it/them. I enjoy empowering people, especially women, to take care of their own maintenance and fix-up needs.

Cons

Schedule changes made w/o consideration of employees personal lives/appts/etc, and employees are not informed--expected to somehow find out on their own. Pay is NOT commensurate w other jobs in this field--esp after being a loyal employee for nearly 20 yrs.

Viewing 3649 - 3651 of 3,905 Reviews

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Jobs at Ace Hardware

Hardware Sales Associate

Winfield, MO

View job

Full-time Hardware Store Cashier

Ace Hardware

Ace Hardware reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fair interview process

good for high school

Ace Hardware takes advantage

Top companies for "Compensation and Benefits" near you

Jobs at Ace Hardware