Is Ace Hardware a good company to work for?

Ace Hardware has an overall rating of 3.7 out of 5, based on over 4,090 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at Ace Hardware to a friend and 55% have a positive outlook for the business. The best reviews about Ace Hardware have been left by employees working as Store Associate , Retail Store Manager and Customer Service .

Does Ace Hardware pay their employees well?

According to anonymously submitted Glassdoor reviews, Ace Hardware employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Ace Hardware. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ace Hardware?

64% of Ace Hardware employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ace Hardware 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Ace Hardware?

Sales Associate (642) , Cashier (380) , Sales Associate/Cashier (199) , Retail Sales Associate (102) , Manager (80) , Assistant Manager (75) , Store Manager (56) , Warehouse Specialist (54) , Customer Service Representative (50) , Associate (39) , Sales (37) , Sales Floor Associate (36) , Warehouse Associate (33) , Stocker (28) , Department Manager (23)

What are the pros of working at Ace Hardware according to real employee reviews?

"Great people to work with and can get some really good items at the sale they have for the employees." ((in 304 reviews)); "Great coworkers and fast paced job" ((in 147 reviews)); "Flexible hours and discounts" ((in 116 reviews)); "Good work environment to be in" ((in 90 reviews)); "Good benefits thats the only thing good about this place." ((in 83 reviews))

What are the cons of working at Ace Hardware according to real employee reviews?

"Due to the low pay and lack of opportunities company has extremely high turnover and brain drain." ((in 372 reviews)); "Poor Management engagement with employees" ((in 185 reviews)); "bad managers that make cooming to work no fun" ((in 70 reviews)); "there were no trainings provided" ((in 37 reviews)); "No room for advancement" ((in 36 reviews))

What are employees saying about Ace Hardware layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ace Hardware layoffs and their outlook for job security at Ace Hardware in 2026.

What are the top reviewed Ace Hardware locations?

Oak Brook , Chicago , Colorado Springs , Oakbrook Terrace , Atlanta , Wilton , Denver , Loxley , New York , Phoenix , Houston , West Jefferson , Rocklin , Washington , Moxee , Gainesville , Dallas , Minneapolis , Tucson , Raleigh , Austin , Indianapolis , Fort Myers , Miami , Wilmer , Orlando , Princeton , Cincinnati , Columbus , Los Angeles

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Ace Hardware

Ace Hardware reviews

3.7

64% would recommend to a friend

(3,904 total reviews)

John Venhuizen

81% approve of CEO

55% positive business outlook

Ratings by category

3.6

Culture & values

3.6

Diversity & inclusion

3.6

Work/Life balance

3.3

Senior management

3.1

Career opportunities

3.0

Compensation and benefits

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jul 8, 2009

Nice place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ace is a very nice place to work. The teams and departments are very friendly and welcoming. Mid-level management is accessible and open. Performance appraisals are timely and you always know where you stand in your career. Ace has a strong belief in the importance of work-life balance.

Cons

Ace not a fast-moving company or culture, which is frustrating for many new employees. Technology and data are very limited. There is an old-boys network that is slowly eroding.

3.0

May 31, 2009

It's a job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The two main reasons to work here are flexible schedules and good hours. The customers and co-workers are are great to work with.

Cons

Negative atmosphere, gossiping, back-stabbing. Management always seems to have someone "targeted", someone they focus on with extreme negativity. It creates a hostile work environment. Management has the "there are a million people fighting to take your job" attitude. Constant threats of being fired, not because of poor job performance, but because they (the managers) don't feel you are "grateful" enough to work there.

2.0

Apr 30, 2009

A formerly great employer that is no longer.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was a much better employer in the past so if you have been there a long time with good salary and vacation then it might be worth staying.

Cons

Many layoffs, way too much outsourcing, management constantly shifts gears and changes direction and focus.

Viewing 3898 - 3900 of 3,904 Reviews

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Jobs at Ace Hardware

Full Time Retail Cashier