Ace Parking reviews

3.6

60% would recommend to a friend

(572 total reviews)
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John Baumgardner

65% approve of CEO

51% positive business outlook

Ace Parking has an employee rating of 3.6 out of 5 stars, based on 572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Parking employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

572 reviews
4.0
Dec 10, 2015

Valet at Hyatt Regency

Recommend
CEO approval
Business Outlook

Pros

Fun gig and extremely easy money if you're an excellent driver. You get to drive tons of exotic cars and meet important people. You also develop much more confidence with your social skills. The Hyatt also gives us 1 free meal each day and the food is usually pretty good.

Cons

The job is exhausting and you constantly find yourself getting into non-ideal situations- whether it be backing in a gigantic truck in a small stall during a traffic rush, or being not being able to find someones car in the garage because one of your co-workers forgot to write down where they parked it. The company also pays you minimum wage, which is an insult based off what they expect out of their employees. You're required to be on-point 110% of the time, otherwise you may find yourself crashing a car or hitting a pedestrian. Therefore if you don't have patience, then you should not work valet, ever. You can work very hard and do an excellent job, but there is no advancement. It's very hard to find competent employees to fill the position, so the company's usually forced to hire morons who crash cars or lose peoples keys. With this being said, you're constantly being the face of one of your coworkers mistakes (and this is extremely common).

1.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy job with low expectations

Cons

Frequent break and lunch violations Rampant sexual harassment Advised in on boarding to not declare our tips on taxes Top down protection of abusive management

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Ace Parking Response
9mo
Thank you for taking the time to share your experience. We are concerned by the issues you described, as they do not reflect the standards or values we expect at ACE. We respect all of our employees, and anything less than a respectful, professional environment is unacceptable and not in line with our standards. We take all reports of harassment or policy violations very seriously and encourage any current or former team members to contact our Member Services department to report these matters and have them investigated and addressed appropriately. We remain committed to maintaining a safe, respectful, and compliant workplace for all employees.
1.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Challenges constantly present themselves so you are never bored.

Cons

Underpaid at $25 an hour to do large portfolios. Low staff and on call 24-7 without the pay.

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Ace Parking Response
9mo
Thank you for sharing your perspective. We understand that managing large portfolios and being on call can be demanding, and we recognize that these responsibilities present unique challenges. Our operations roles are designed to be dynamic and fast-paced, and we value the commitment required to succeed in this environment. Your comments regarding training, staffing, and role expectations will be shared with the appropriate leadership teams for review as we continue to evaluate our processes and development programs. We appreciate your honest feedback and the time you dedicated to the company, and we wish you the best in your future endeavors.
Viewing 19 - 21 of 572 Reviews

Glassdoor has 586 Ace Parking reviews submitted anonymously by Ace Parking employees. Read employee reviews and ratings on Glassdoor to decide if Ace Parking is right for you.