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Act-On Software

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Act-On Software reviews

2.6

36% would recommend to a friend

(247 total reviews)
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Kate Johnson

34% approve of CEO

16% positive business outlook

Act-On Software has an employee rating of 2.6 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Act-On Software employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

247 reviews
2.0
Aug 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

executive management, ill equipped to lead company to IPO. They are quietly being moved to lesser positions as the board wants their investment back. Good technology. Poor marketing department and sales leadership.

1.0
Jun 22, 2018

Poor leadership with a buggy/subpar product

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked with some really awesome people. The snacks were great and there were kegs stocked with beer.

Cons

Leadership ruined the company. Poor product direction and development lead to competitors skyrocketing ahead of Act-On in product roadmap and execution, often times they would announce new products that would never see the light of day. The company was once known for its fanatical support, which has now dissipated into automated onboarding and minimal accessibility to support staff.

1.0
Jun 22, 2018

Great place to advance as seasoned employees have all left.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great insurance. Costco orders and lunches sometimes Fantastic Tech Stack A few remaining good people to work with, plus you get a fancy little Dell computer.

Cons

Executive management was brought in that ruined the culture. It used to be about encouragement. Now its about punishment and empty threats. All seasoned RSMs are gone! New employees are clueless. Act-On survived off of a middle of the road product with fantastic customer service. Customer service is in the dumps... This is the Titanic of marketing automation and its all self inflicted.

Viewing 13 - 15 of 247 Reviews

Glassdoor has 257 Act-On Software reviews submitted anonymously by Act-On Software employees. Read employee reviews and ratings on Glassdoor to decide if Act-On Software is right for you.