Act-On Software reviews

I'm very sorry to hear about your experience. It's especially concerning to hear your perception of HR not taking concerns seriously. I want to ensure you and everyone that we do take all concerns raised very seriously. We have worked hard this year to open up safe, confidential, internal channels which had not existed in the past and have addressed each issue that has come forward. This is a journey we are still on. Our goal is to ensure all concerns are brought forward so we can work through them and I wish we could have had more time to resolve before you departed. Following the exit interview feedback, I was made aware of these concerns and we addressed them with management. In addition, we implemented harassment awareness training for all employees and management this Fall to ensure expectations are clear about behaviors that are not tolerated. While it may not be transparent to everyone, when unacceptable behaviors have been raised to HR, we have addressed the concerns in the appropriate way based upon the situation; and that has ranged from immediate coaching or performance management up to termination. If you continue to have concerns I hope you will reach out to either me or any member of the HR team so we can discuss them. - Susy

I am on our Product Marketing Team in Portland and can confirm that neither of the Product Marketers in Portland published this post. These views do not represent our experience at Act-On and we are both very concerned that someone would be falsely representing our team. If this is a valid post from a current employee, we encourage you to share your perspectives with our HR team at teampeople@act-on.net. Thanks, Adam