Prior to the COVID-19 pandemic, ABC lived up to many of the 4- and 5-star reviews; however, when the pandemic came to town, the CEO and managements' true colors bled through. At least ten percent of behavior technicians and BCBAs were fired in the middle of March with no notice. Management continued to have technicians see clients in centers and sent others into homes. Technicians quickly went from salary to hourly wages as well. Centers in Austin experienced outbreaks with numerous technicians--and even very young clients--receiving positive COVID diagnoses. Aside from the pandemic-related issues, many centers suffer from management and program supervisors who are clique-obsessed and not afraid to gossip, exclude other team members, or play favorites. Leadership will offer support but not follow through. There are also some truly questionable billing practices and ethical violations. Overall, you could not pay me enough to ever work here again.
