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      Active Network

      Part of Global Payments

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      Active Network Customer Service (CSR) reviews

      3.0

      43% would recommend to a friend

      (36 total reviews)

      Evan Davies

      74% approve of CEO

      42% positive business outlook

      Ratings by category

      3.6

      Career opportunities

      3.3

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      2.9

      Compensation and benefits

      2.2

      Senior management

      Customer Service (CSR) employees have rated Active Network with 3.0 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Active Network is rated 22% below average by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      36 reviews
      4.0
      Jun 12, 2016

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am part of a great team at ACTIVE, and my group is treated with a respect I do not see in other departments. The pay is good for this role, and there is a certain amount of transparency with upper management. Work-life balance is an important part of the ideology in my department.

      Cons

      Health benefits and parking are expensive. 401k match is nearly non-existent and does not offer a wide variety of investment options. Employees should get at least 2-3 sick days in addition the their PTO. Field sales should be treated as such and be allowed to work from home.

      Viewing 13 - 15 of 36 Reviews
      Related searches: Active Network Customer Service (CSR) jobs | Active Network Customer Service (CSR) salaries | Active Network benefits | Active Network Customer Service (CSR) interviews
      Active Network reviewsActive Network Customer Service (CSR) reviews

      Glassdoor has 1,011 Active Network reviews submitted anonymously by Active Network employees. Read employee reviews and ratings on Glassdoor to decide if Active Network is right for you.