Active Network reviews

Buckle up people..... Company "Culture" - Active is the type of company that thinks positive company culture is a ping pong table and stale bagels on Fridays. Micromanagement - The micromanagement starts at the very top. Some of the top Execs can't seem to let go of their previous lower and middle management responsibilities long enough to let the people they hired do what they hired them for. It feels at times like leadership doesn't actually trust their employees to do their jobs. This micromanagement trickles down to middle management and then individual team managers. The result is the average employee feeling like they are under a microscope at all times. Management Thinks They Are Infallible - Ideas don't flow upward at Active, marching orders flow down. What management says, goes. And when they are wrong, somebody else is made into the scapegoat. Cross-Functional Communication - There is no cross-functional communication. Each team just seems to do what they do and not let anyone else know. More than once, I was reprimanded by upper management of other departments for not following a process that had been put in place months before but that no one had bothered to actually send out to the teams who needed to follow said process. Cash Grab Programs - There are certain...ahem..commerce programs attached to the software solutions that are nothing more than a cash grab by Active. Plain and simple. Customers hate these programs and it undermines their trust in Active. Active has been taken to court and lost over these programs but continues to offer them. Compensation - At least in sales, your On Target Earnings will be 15-25% less than industry average. Your commission plan will be full of unattainable quotas and catch 22's to further lower your actual take home pay. After all the unfair clauses and catch 22's, you probably take home 60-70% of the industry average. I plugged my salary into the Know Your Worth tool here on Glassdoor and that's where I ended up. Benefits - They suck. The only medical insurance option is a high deductible plan. Vision and dental are at least offered but are only ok. Career Growth - Active likes to claim that it's a great place to grow your career but only a very small few actually achieve any real career growth. Every time a manager quits or gets fired, which is very frequently, they ALWAYS hire someone from outside the company who inevitably gets fired or quits in a few months and around and around we go. What Active calls career growth is actually just constant employee shuffling. I know employees who held 5+ different positions in less than 24 months, all lateral moves. They once actually gave an award for "Best Performance In An Ambiguous Role" AS IF THAT WAS A GOOD THING. Turnover - It's honestly laughable. In my tenure I estimate I saw at least 300 sales people come and go. Active hires sales people in batches of around 20 people and I saw multiple batches get hired, go through training and all quit or get fired in less than 6 months. FNB

70% millennials = unbalanced workforce, many young managers are unable to handle management challenges due to lack of work experience/life experience. C-level management and owners, Vista Equity Partners, use threats and a scare tactic style of management which makes employees fearful that they can be let go at any time. Based in Texas, which is an "employment at will" state, so Active Network uses this to fire people with no explanation. When I arrived, we were told that people who had 4-6 months there were considered "senior employees" because expected life of an Active Employee was low and people were let go many times for unknown reasons. This has continued during my employment, i.e. we think someone is away on vacation, then find out that they are actually no longer employed within the company. Early this year (1Q), management made a huge effort to ease employees' concern that the company was not for sale, even after failed sales to Nike and/or Under Armour during late 2015. The President rented The Majestic Theater to have a "President to Employees" presentation, complete with Q & A, in which he assured the employees that the co. was not for sale. Then, less than 45 days later, a whole section of the company was sold off to someone else, with again, no discussion of why/what change happened. The V.P. of Inside Sales assured sales employees during the 1Q16 Sales Kick Off meeting that, while the commission structure was being redesigned, it would be to the benefit of the salespeople. When the commission structure was announced (near the end of 1Q16), a major section had been deleted from the offering that automatically reduced all salespeoples commission by $12-$14K per year, along with increased sales goals that were 25%-77% higher per quarter than Active's 2015 sales goals. This caused a major salesteam walk out during Feb/Mar/April and continues to be an issue. As of March '16, Active has now had walkouts of both inside and field sales VPs, multiple sales managers and over 50% of their U.S. sales people, including new hires concerned about the transition they were observing. Rotating door of management, unimpressive benefits package, no room for growth other than lateral. All sales employees make same base salary with no hope of increase if they are better revenue drivers.