Acuity Inc. reviews

3.8

73% would recommend to a friend

(168 total reviews)
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Neil Ashe

86% approve of CEO

72% positive business outlook

Reviews by job title

168 reviews

Reviews about "Compensation"

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3.0
Sep 25, 2025

To work for Acuity

Recommend
CEO approval
Business Outlook

Pros

Felt safe when working on site Facilities nice and clean Provided great amenities for both pleasure and health The atmosphere between agents were very clean, clear and helpful A very fulfilling role in customer care and company fulfillment.

Cons

Management didn't show concern for what agents were going through Favoritism was evident Room to grow but very hard to achieve Job duties worth way more than the pay although decent An open door policy, however, the comfort in using the policy was very limited for fear of being seen in a negative light.

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Acuity Inc. Response
6mo
Thank you for sharing your feedback with us. It will be taken into consideration as we are continually working on improving associate experiences at our company.
2.0
Sep 17, 2025

Little to no company benefits, expect to be underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If NOT in management, a pretty chill place to work.

Cons

Horrible company benefits. What benefits we did have have been taken away (no more 4 day work week, "Remote" classification has been revoked, health insurance is trash, OnePass wellness benefit is scammy). Not only that, pay increases are a abysmal. The pay is merit based; expect 2-3% increases yearly, with 4-5% being considered "Meets and Exceeds Expectations," and these are rarely handed out. People previously tolerated being underpaid because we had Fridays off and were classified as remote. However, there are less and less reasons to stay at this company, and return to office is likely over the next 5 years.

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Acuity Inc. Response
10mo
Thank you for sharing your constructive feedback. This will be considered as an opportunity to make improvements to our company.
2.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible Paid Time Off is great

Cons

Overall benefits are outdated and lackluster. No health insurance for domestic partners. We had this before you acquired us. Health insurance is more expensive than what we had before and the company doesn’t give anything for vision and dental. Compensation mapping seemed like it should be more impressive. We have to wait a whole year before we get a bonus when we used to get them monthly. Explanation of bonus is confusing.

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Acuity Inc. Response
10mo
Thank you for sharing your feedback with us. This will be considered as an opportunity to make improvements to our company.
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