Acuity Insurance reviews

3.9

72% would recommend to a friend

(330 total reviews)

Melissa Winter

35% approve of CEO

61% positive business outlook

Reviews by job title

330 reviews

Reviews about "Culture"

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2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Acuity is very unique in its amazing benefits and culture. It’s unlike anything I’ve ever experienced.

Cons

Acuity spouts leading with heart but what I experienced was far from it. Leadership is disconnected and are unwilling to listen to their team. They are unbending. Their KPIs are poor and don’t really make sense, when I asked why errors from all processes count against you but not all the tasks you do correctly count I wasn’t given a clear answer other than that is how they measure. When I was struggling with a dying family member right out of training I was put on a PIP. When I asked for weekly meetings I was told they were too busy. I was continuously left extremely stressed and hanging, and often times targeted. Many coworkers felt the same but felt stuck because of the benefits.

2.0
Jun 17, 2026

Leadership disconnect is growing

Recommend
CEO approval
Business Outlook

Pros

401K Contribution and the Summer picnic

Cons

- Flextime is decreasing - More work with higher expectations but no additional compensation - Conflicting information given on wanting to write more business faster but then expecting more tools be used which takes longer. Quote by Managment recently : "If you think you don't have enough time, you do...." Biggest statement of disconnect in a while. - Which leads to the next point: Big disconnect between Leadership and Employees. Leadership believes that we have no reason to be unhappy because no one is truly listening to the employees anymore; not like they used to. What used to feel like a family now feels corporate. The same people are moving up the ladder fast and living the dream while everyone else gets walked all over. - Some managers are now seeking "demotions" because of the changing expectations and culture. Demotions by choice are not usually allowed here. - A lot more people "choosing to retire early" over the last few years. It used to be hard to get people to retire.

Viewing 19 - 21 of 330 Reviews

Glassdoor has 773 Acuity Insurance reviews submitted anonymously by Acuity Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Acuity Insurance is right for you.