Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Great work life balance here" ((in 27 reviews)); "People in my center were great to work with!" ((in 26 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 18 reviews)); "Can earn bonuses; if you meet store percentages" ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 63 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 21 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

3.0

Dec 17, 2024

Solid company

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Solid company management is great as well

Cons

Small stores kind of old school

Advance America Response

1y

Thank you for providing us with your feedback. We sincerely appreciate your comments and wish you the best of luck in all of your future endeavors.

1.0

Dec 3, 2024

Don't Bother.

Site manager

Recommend

CEO approval

Business Outlook

Pros

Its a job I guess

Cons

Crooked as the day is long.

Advance America Response

1y

Thank you for taking the time to provide feedback about your employment with Advance America. It does concern us that you had issues with our Business Model. Advance America provides a needed service, and customer surveys show that 95% of our customers state that they are happy with our services and will recommend them to others. That is something all employees can take pride in. We will consider your suggestions and thank you again for your feedback.

1.0

Nov 21, 2024

Managed poorly without any concern for health or safety issues.

Branch manager

Recommend

CEO approval

Business Outlook

Pros

There wasn't really anything good

Cons

Will have you working alone with 40 thousand dollars in the store and no bullet proof glass. When you bring issues to them they act like you are making them up or inflating them. Upper management gas lights and tries to manipulate conversations to confuse the point you were making. Bathroom leaks sewage from floor and you are expected to stay at work without anywhere to relieve yourself. No security lights in parking lot and you have to walk behind the building in an alley to take trash out.

Viewing 34 - 36 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Bilingual Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

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Reviews by job title

Solid company

Don't Bother.

Managed poorly without any concern for health or safety issues.

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