Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Great work life balance here" ((in 27 reviews)); "People in my center were great to work with!" ((in 26 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 18 reviews)); "Can earn bonuses; if you meet store percentages" ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 63 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 21 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

3.0

Aug 18, 2013

Decent experience working in advance america head quarters tech dept

Help desk support level i

Recommend

CEO approval

Business Outlook

Pros

Friendly atmosphere, everyone seemed to get along well. Good training program, management was very forthcoming and honest. Over all not a bad experience, would recommend the job to someone looking for something in the area.

Cons

Pay was decent but not competitive enough, I ended up taking a job working from home for the same amount - the commute. Hired on through a temp agency as most tech jobs are in the area; so it looks like the same routine get hired stay for ever never get hired on.

1.0

Jul 29, 2013

Worst Experience of My Entire Professional Career

It administrator

Recommend

CEO approval

Business Outlook

Pros

I learned that I don't ever want to work for a company that has a core business consisting of payday loans.

Cons

Negative environment with a LOT of turnover.No 401k match, benefits and salary are below average.Spent most of my days in poorly organized meetings that were nothing but a waste of time.

1.0

May 17, 2013

Management is completely disrespectful, this is a toxic environment.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only pro is that you get a paycheck every two weeks.

Cons

Disrespectful management, benefits are well below industry standards, no loyalty, only feedback is negative, stressful environment in both stores and in the corporate office.

Advance America Response

12y

Thank you for your feedback. At Advance America's corporate office, we call ourselves Center Support Spartanburg (CSS) because we are here to support the field and work together as a team. In response to your advice, we are have recently moved to business casual attire.

Viewing 46 - 48 of 984 Reviews

Jobs at Advance America

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Baraboo, WI

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Consumer Lending Sales Specialist - Full Time

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Advance America

Advance America reviews

Company ratings over time

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Reviews by job title

Decent experience working in advance america head quarters tech dept

Worst Experience of My Entire Professional Career

Management is completely disrespectful, this is a toxic environment.

Jobs at Advance America

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