Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Great work life balance here" ((in 27 reviews)); "People in my center were great to work with!" ((in 26 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 18 reviews)); "Can earn bonuses; if you meet store percentages" ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 63 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 21 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by demographic groups

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Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Sep 19, 2012

Assistant manager

"assistant manager"

Recommend

CEO approval

Business Outlook

Pros

Working with a few people, Not real hard job, mostly paper work, and phone calls everytime you come in! You work with a few others, but still have you independent time. You get to really know and love your customers.You can be a manager within 3 months after you've been thee, sometimes sooner.

Cons

Lack of security! ALL stores have cameras in the Lobby and the cash registers .In some stores, mthey dont have any camera in the back where the camera is. You'd have to go to the bank and carry thousands of Cash $$$$$$$$$$$$$$. You'd think thet's have top flight security or at least a money truck! They have faulty equipment in stores, and expect you use it til it blows completely out. Nasty, most rudest DDO and DTM (basically supervisor and training manager). If you let your coworkers and yes also the DDO and the DTM your business, Better believe your business will be scattered around within the whole district. I found out so many people got fired from those two!..... Work from sun up until bout 7:30, 8:00, at night. No family time. Sometimes you have to open and close by yourself

Advance America Response

12y

Thank you for your feedback. Advance America follows “best practice” in its money handling and offers training on the same cash handling practices found in banking and retail. Security is of utmost importance and individual stores are equipped with a variety of safety features, based on location. Our center security equipment can range from a combination of buzzer doors, panic buttons, security cameras, and more. These safety features are similar to, and in some locations exceed, security measures found in a secure bank branch location

2.0

Sep 14, 2012

Lots of drama and B.S.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy work, most customers are pretty nice, not a lot of people working in the same center, Never work Sunday's

Cons

Work late every night, work on Saturday's, Expect you to pick up the slack when the manager cannot perform her duties, offer no benefits or vacation for part-time employees, You work just as hard as everyone else for the bonuses offered, but forget about it if you are part time. Only offer one opportunity per year for raises.

Advance America Response

12y

Thank you for your feedback. We often hear our team members express one of the top reasons they enjoy Advance America is the ability to help our customers. We have great customers and we're glad we can bet there when they need us. While we currently reserve benefits and vacation to full time employees, we understand our part time roles offer great flexibility for individuals interested in broad work-life-balance, supplementing their income, or gaining experience to kick-start their career.

4.0

Sep 11, 2012

My experience overall was a positive expericence

Regional director of operations

Recommend

CEO approval

Business Outlook

Pros

Making a difference in coaching employees to meet career goals

Cons

disconnect between management and field level operations

Advance America Response

11y

Thank you for your feedback. We are happy to hear that you took pleasure in coaching and developing. The Regional Director of Operations position is vital because it helps create a line of communication from corporate to the field.

Viewing 946 - 948 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Bilingual Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Advance America

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Assistant manager

Lots of drama and B.S.

My experience overall was a positive expericence

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