Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Great work life balance here" ((in 28 reviews)); "People in my center were great to work with!" ((in 28 reviews)); "Training can be good" ((in 21 reviews)); "Great employees to work with." ((in 13 reviews)); "Paid holidays off." ((in 13 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 61 reviews)); "High expectations for little pay." ((in 61 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 18 reviews)); "No bonus" ((in 16 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Skip to content Skip to footer

Notifications

Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

2.0

Jul 30, 2023

Too much

Divisional training manager

Recommend

CEO approval

Business Outlook

Pros

None there’s no pros the pay is horrible 😦

Cons

Not enough pay too many hours and impossible goals

Advance America Response

We are sorry to hear that you were unhappy with your compensation and/or benefits. Compensation rates depend on many factors, and we regularly assess the cost of living in local and regional markets so we can adjust wages accordingly.

4.0

Jul 18, 2023

It's ok

Cmit

Recommend

CEO approval

Business Outlook

Pros

Good benefits, you can bonus

Cons

Lack of training for employees

Advance America Response

Thank you for bringing this to our attention. As you know, our industry is highly regulated. Since laws can change with little notice, keeping training up to date can be a challenge. Advance America strives to pass along timely information to our teams as quickly as possible, but we will do what we can to continue to improve.

1.0

Jun 7, 2023

Not worth the pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The center manager is great

Cons

Corporate does not appreciate its employees within the Centers. The amount of work that they expect you to do is extreme for the hourly wages they offer and the goals they set monthly in order to receive bonuses is unreasonable at times

Advance America Response

Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. We are sorry to hear that you were unhappy with your compensation and/or the company-provided benefits. We strive to make sure our compensation rates and benefit packages are competitive within local and regional markets. Compensation rates are dependent on many factors, and we regularly assess local/regional costs of living and make compensation adjustments when warranted. Thank you again for your feedback, and we will take your suggestions into consideration.

Viewing 94 - 96 of 984 Reviews

Jobs at Advance America

Strategy & Strategic Program Manager

Systems Operations Specialist (932327)

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time