Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 28 reviews)); "Great work life balance here" ((in 27 reviews)); "Training can be good" ((in 18 reviews)); "Paid holidays off." ((in 17 reviews)); "Can earn bonuses; if you meet store percentages" ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 60 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 60 reviews)); "Managers are above are back and forth with what they want." ((in 24 reviews)); "Long hours and on call duties" ((in 20 reviews)); "There is no room for advancement" ((in 14 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

2.0

Sep 9, 2023

Area Manager

Area manager

Recommend

CEO approval

Business Outlook

Pros

The people in the branches that you see daily.

Cons

Overworked, unfair pay, no family time, long hours due to salary

Advance America Response

While we are sorry you had a negative experience working with us, we sincerely appreciate your review. It helps us make Advance America better for everyone. Thank you for bringing this to our attention.

5.0

Aug 21, 2023

Very Decent Company To Work For

Loan specialist

Recommend

CEO approval

Business Outlook

Pros

Great home/ work balance Good work environment Open-door policy Detailed training Opportunity for growth

Cons

Be prepared for constant change in law, policy and procedures. May come in contact with elements beyond company control.

Advance America Response

We appreciate your comments and are sincerely grateful to have you on our Advance America team! Thank you for your hard work and dedication.

2.0

Aug 8, 2023

No.

Divisional training manager

Recommend

CEO approval

Business Outlook

Pros

Team at center level. Community involvement.

Cons

Upper management. Complete lack of communication. No clarification of new policies. Expectations of every employee playing multiple roles for little pay. No work/life balance.

Advance America Response

Thank you for taking the time to review your employment at Advance America. Given the nature of the industry, we realize you may have felt like you didn’t receive enough training. We always strive to communicate timely information to our centers so that employees stay up to date on the latest policies and procedures. If you feel that your management team failed to provide adequate training, please let us know by contacting 1-888-801-7533.

Viewing 91 - 93 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time