Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Great work life balance here" ((in 28 reviews)); "People in my center were great to work with!" ((in 28 reviews)); "Training can be good" ((in 21 reviews)); "Great employees to work with." ((in 13 reviews)); "Paid holidays off." ((in 13 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 61 reviews)); "High expectations for little pay." ((in 61 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 18 reviews)); "No bonus" ((in 16 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Mar 28, 2023

Horrible

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

None horrible company what so ever

Cons

I would never go back the DDO was horrible, rude, and ran everyone off.

Advance America Response

3y

Thank you for taking the time to provide feedback about your employment with Advance America. It is concerning to hear you had issues with your management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” We spend a great deal of time training our managers and want to know when one or more is not adhering to our policies, Unifying Beliefs, and/or the law. If you are willing to provide more information, please contact the HR Employee Relations team. We will take your comment under advisement. You can reach the Employee Relations team at 1-888-801-7533. Thank you.

1.0

Mar 1, 2023

Every store ran different

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

I honestly can't think of a real pro

Cons

Catty behavior and gossiping was very common

Advance America Response

3y

Thank you for your feedback. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers and our communities”; therefore, we take such concerns seriously. If you have not done so already, you may contact our Employee Relations Department to discuss your concern by calling 1-888-801-7533, Option 3 or e-mailing www.whistleblowerservices.com/aea. Thank you.

5.0

Feb 21, 2023

Great place

Back office loan administrator

Recommend

CEO approval

Business Outlook

Pros

They're like family Efficient Empathetic

Cons

There's not a lot done to but a company wide culture. I was there for years but never really interacted with anyone outside of my department

Viewing 106 - 108 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

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Reviews by job title

Horrible

Every store ran different

Great place

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