Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)
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Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
3.0
Dec 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Work life balance has improved

Cons

Collection expectations are very challenging.

5.0
Dec 22, 2022

N/A

Recommend
CEO approval
Business Outlook

Pros

Very helpful with cash handling

Cons

Worked late hours depending on loan retention

1.0
Dec 20, 2022

Very unfavortism system

Recommend
CEO approval
Business Outlook

Pros

You get to be in climate control environment, most days done late nights, I enjoyed the field collections, can sometimes get with a decent non 2 faced working group it's all a 20/80% shot on that though

Cons

Upper management very rude not willing to listen to all sides and points of view as well as actual evidence unless it's going in the person they choose's favor, does not care if you need off for family things or gatherings everyone must work those 1st 3rd every Friday and that's no exceptions have not really got no other ambition in general as a whole other than meeting those numbers which is their bonus checks and that's only for upper management(well center manager and up) even though it took everyone of the center employees to get thr center where it is.

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Advance America Response
3y
Thank you for taking the time to provide feedback about your employment with Advance America. It is concerning to hear you had issues with your management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” We spend a great deal of time training our managers and want to know when one or more is not adhering to our policies, Unifying Beliefs, and/or the law. If you are willing to provide more information, please contact the HR Employee Relations team. We will take your comment under advisement. You can reach the Employee Relations team at 1-888-801-7533. Thank you.
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Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.