Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 31 reviews)); "Good work/life balance" ((in 30 reviews)); "Training can be good" ((in 19 reviews)); "Paid holidays off." ((in 17 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 60 reviews)); "Poor upper management ." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 21 reviews)); "Long hours and on call duties" ((in 19 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Skip to content Skip to footer

Notifications

Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

3.0

Sep 12, 2013

Great Company but some people shouldn't work there.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great pay, great schedule time.

Cons

need better supervisors that do the job right and are equal. not just do whatever they want because they could get away with it.

3.0

Aug 9, 2013

Typical Corporate/Political Environment

Non-management professional

Recommend

CEO approval

Business Outlook

Pros

The pay was competitive. They have been working hard on increasing positive employee morale for about 6 months or so and recognizing employees. They are always looking to improve. They are growing. Vacation/sick time is decent.

Cons

It's a very political environment. The managers/directors don't stand behind their employees. They will throw you under the bus to save themselves. There are some incompetent managers. If someone has been there a long time (10 years or more), there's a sense of security and it's hard to get rid of those people no matter what they do. Less diversity the higher up you go in management. High turnover. The medical benefits are not great.Paid holidays could be better. No 401K matching. I found that I had less respect for a financial company like them. I knew what I was going into but more products and services they offered, the more I felt that they were taking advantage of people instead of helping.

1.0

Jul 25, 2013

This company has rapidly gone down the tubes

Divisional director

Recommend

CEO approval

Business Outlook

Pros

Hours allow for a personal life for store employees but upper management is expected to work round the clock including while on vacation.

Cons

No job security and upper management at the Regional Level and above lack integrity. Self serving and unethical rulers in their so-called Kingdoms.

Advance America Response

11y

Thank you for your feedback. We're sad to hear you had some trouble with our leadership.

Viewing 127 - 129 of 984 Reviews

Jobs at Advance America

Strategy & Strategic Program Manager

Systems Operations Specialist (932327)

Sr. Consumer Lending Specialist

Sr. Consumer Lending Specialist