Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 31 reviews)); "Good work/life balance" ((in 30 reviews)); "Training can be good" ((in 19 reviews)); "Paid holidays off." ((in 17 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 60 reviews)); "Poor upper management ." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 21 reviews)); "Long hours and on call duties" ((in 19 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Oct 16, 2012

Horrible Place to Wish For A Career

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Customer interactions, experience in pay-day loan lending.

Cons

Hours, wages, management, locations, no ability to move up in the company.

2.0

Sep 14, 2012

Lots of drama and B.S.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy work, most customers are pretty nice, not a lot of people working in the same center, Never work Sunday's

Cons

Work late every night, work on Saturday's, Expect you to pick up the slack when the manager cannot perform her duties, offer no benefits or vacation for part-time employees, You work just as hard as everyone else for the bonuses offered, but forget about it if you are part time. Only offer one opportunity per year for raises.

Advance America Response

12y

Thank you for your feedback. We often hear our team members express one of the top reasons they enjoy Advance America is the ability to help our customers. We have great customers and we're glad we can bet there when they need us. While we currently reserve benefits and vacation to full time employees, we understand our part time roles offer great flexibility for individuals interested in broad work-life-balance, supplementing their income, or gaining experience to kick-start their career.

4.0

Sep 11, 2012

My experience overall was a positive expericence

Regional director of operations

Recommend

CEO approval

Business Outlook

Pros

Making a difference in coaching employees to meet career goals

Cons

disconnect between management and field level operations

Advance America Response

11y

Thank you for your feedback. We are happy to hear that you took pleasure in coaching and developing. The Regional Director of Operations position is vital because it helps create a line of communication from corporate to the field.

Viewing 130 - 132 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

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Consumer Lending Sales Specialist - Full Time

Bilingual Consumer Lending Sales Specialist - Full Time

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Advance America

Advance America reviews

Company ratings over time

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Reviews by job title

Horrible Place to Wish For A Career

Lots of drama and B.S.

My experience overall was a positive expericence

Jobs at Advance America

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