Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 31 reviews)); "Good work/life balance" ((in 30 reviews)); "Training can be good" ((in 19 reviews)); "Paid holidays off." ((in 17 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 60 reviews)); "Poor upper management ." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 21 reviews)); "Long hours and on call duties" ((in 19 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

2.0

Oct 9, 2022

Bad salary, hours, benefits, and management

Assitant manager

Recommend

CEO approval

Business Outlook

Pros

*Sundays are off as the store is closed.

Cons

*Bad pay. *Bad management. *Harassment is common with management. *Makes you work 10-11 hours a day.

Advance America Response

3y

Thank you for your feedback regarding your Compensation and/or Benefits. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” Being competitive with compensation and benefits packages with local and regional markets ensures we respect you and all of our associates. In addition to market-competitive compensation, we offer other benefits such as corporate discounts for some goods and services, business casual attire, compensation increases, bonus potential based on Center performance, and many others. We also make a point to regularly assess local/regional costs of living and make compensation adjustments when needed. Please address your concerns to your management or HR if you still feel your compensation and/or benefits are not competitive. Thank you.

5.0

Oct 7, 2022

Great Place to Work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

We get to meet some very nice and interesting people. Pretty decent benefits and time off!

Cons

Nothing negative to say about Advance America

Advance America Response

3y

We appreciate your comments and suggestions, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

5.0

Oct 6, 2022

Great Place to work!

Anonymous

Recommend

CEO approval

Business Outlook

Pros

This company cares about it's people, about their customers and doing the best they can for others! Great work life balance Great learning and development opportunities Great support system Comprehensive benefits package (Including 401K match) You work with a "Purpose"

Cons

None come to mind at this time

Advance America Response

3y

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

Viewing 136 - 138 of 984 Reviews

Jobs at Advance America

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

Company ratings over time

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Reviews by job title

Bad salary, hours, benefits, and management

Great Place to Work for

Great Place to work!

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