Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 31 reviews)); "Good work/life balance" ((in 30 reviews)); "Training can be good" ((in 19 reviews)); "Paid holidays off." ((in 17 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 60 reviews)); "Poor upper management ." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 21 reviews)); "Long hours and on call duties" ((in 19 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

4.0

Oct 5, 2022

Fast pace but fun

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Work hours, team environment, perks, and bonuses

Cons

Some days are really busy, demanding, high expectations to meet goals

Advance America Response

3y

We appreciate your comments and suggestions, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

4.0

Oct 4, 2022

Rewarding but challenging position

Divisional director of operations

Recommend

CEO approval

Business Outlook

Pros

I really enjoy working for Advance America. Being able to develop others into a better version of themselves, to better service customers and achieve goals outlined by the company is rewarding. The compensation is pretty fair, and there's opportunities for bonuses.

Cons

Cons include long work hours, only one off day a week(Sunday), which requires you to enter sick time if you have any appointments or a submit a vacation request to handle personal affairs, and lack of work life balance. Meeting the Company goals and expectation can become stressful at times. All and all the Pros outweigh the Cons, and if I could change one thing it would be the work hours.

Advance America Response

3y

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

5.0

Oct 4, 2022

Great Place to Work

Divisional director of operations

Recommend

CEO approval

Business Outlook

Pros

Great culture and leadership! Company vision is on point! CEO is relatable and upper leadership is approachable!

Cons

We are a changing organization as far as technology so that requires a little patience but we are making great progress!

Advance America Response

3y

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

Viewing 139 - 141 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Branch Manager in Training

Sr. Consumer Lending Specialist

Advance America

Advance America reviews

Company ratings over time

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Fast pace but fun

Rewarding but challenging position

Great Place to Work

Jobs at Advance America

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