Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 30 reviews)); "Good work/life balance" ((in 28 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 20 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 65 reviews)); "Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 17 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Apr 30, 2022

Horrible

Manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, and good bonuses

Cons

Upper management doesn’t care, company can’t keep good employees in store, works you to death with no compensation

Advance America Response

4y

Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. It is concerning to hear you feel that the work schedule and workload were too much. Each region is different regarding the number of staff for individual centers based on population and number of current customers. We evaluate each center to make sure it is functioning at optimal performance. However, if you feel the hours were unreasonable, we would like to know more to address the issues. You can reach out to our Employee Relations team at 1-888-801-7533. Thank you again for your feedback, and we will take your suggestions into consideration.

1.0

Apr 22, 2022

The worst.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None. You think you like something about the company..jus give it time..they'll fix that soon. Customers are amazzzzing.

Cons

You are encouraged to build these relationships..and you do..but thats when you have to weigh out how much you value ur morals as you take money from ppl on social security (specifically) month after month knowing very well they will NEVER get out of the endless cycle..even the repayment plan isn't designed for them to succeed. It's a sad saaaaad joke..you'll find out real fast ur jus a small replaceable game peice to them..no matter what they try to tell u.

Advance America Response

4y

Thank you for taking the time to provide feedback about your employment with Advance America. It does concern us that you had issues with our Business Model. Advance America provides a needed service, and customer surveys show that 95% of our customers state that they are happy with our services and will recommend them to others. That is something all employees can take pride in. We will consider your suggestions and thank you again for your feedback.

3.0

Mar 14, 2022

Why did I stay so long

Mangerment

Recommend

CEO approval

Business Outlook

Pros

Meet a lot of new people

Cons

Supervisor was unfair with pay merits

Advance America Response

4y

Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. We are sorry to hear that you were unhappy with your compensation and/or the company-provided benefits. We strive to make sure our compensation rates and benefit packages are competitive within local and regional markets. Compensation rates are dependent on many factors, and we regularly assess local/regional costs of living and make compensation adjustments when warranted. Thank you again for your feedback, and we will take your suggestions into consideration.

Viewing 145 - 147 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Branch Manager in Training

Sr. Consumer Lending Specialist

Advance America

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