Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)
avatar

Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
3.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Hours, Shifts, Corporate, in center coworkers, Marketing

Cons

DDO was a piece of work to work for he was new to the company and just a horrible person to work for

avatar
Advance America Response
4y
Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. We are sorry to hear that you feel like you could not advance your career with Advance America. We value our employees and set out to promote within when it is possible. The past year we promoted 100's. There are many factors involved in promotability to include relocation, tenure, performance, initiative, skill set, etc. Thank you again for your feedback, and we will take your suggestions into consideration.
1.0
Dec 14, 2021

Stay Away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Centers are closed on Sundays

Cons

Low pay, field level employees are not respected by upper management or corporate. No consideration for work/life balance. Terrible communication between upper management/corporate and field.

avatar
Advance America Response
4y
Thank you for your feedback. We are concerned to hear about the issues you have with your manager/management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” Therefore, it is concerning to hear that you feel that your manager/management team does not follow our Unifying Beliefs. Other than letting us know through this platform, there are other ways to share your issue so that we can address them, especially if your concerns are about a particular individual. Please reach out to the HR Employee Relations team to report your concerns or go up your chain of command to report your concerns. You can remain anonymous if that makes you more comfortable. You can reach the Employee Relations team at 1-888-801-7533. Thank you.
1.0
Dec 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy job, good customers. Thats it.

Cons

No resources or support from upper management

avatar
Advance America Response
4y
Thank you for taking the time to provide feedback about your employment with Advance America. It is concerning to hear you had issues with your management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” We spend a great deal of time training our managers and want to know when one or more is not adhering to our policies, Unifying Beliefs, and/or the law. If you are willing to provide more information, please contact the HR Employee Relations team. We will take your comment under advisement. You can reach the Employee Relations team at 1-888-801-7533. Thank you.
Viewing 148 - 150 of 984 Reviews

Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.