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      Advance America

      Engaged Employer

      Advance America reviews

      3.7

      68% would recommend to a friend

      (984 total reviews)
      avatar

      Jessica Rustin

      76% approve of CEO

      62% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Career opportunities

      3.5

      Senior management

      3.5

      Compensation and benefits

      Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      984 reviews
      1.0
      Dec 2, 2021

      Not worth it

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There isn’t much pros besides having holidays off and paid

      Cons

      There is favoritism from the company going from managers , to DDOS to even RDOS. Former employees are afraid to speak. They will tell you to talk about the problems and speak openly but when you do you just get yelled back at or ashamed for it. No matter what you do how hard you work you’re effort is always in the dark.

      avatar
      Advance America Response
      4y
      Thank you for taking the time to provide feedback about your employment with Advance America. It is concerning to hear you had issues with your management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” We spend a great deal of time training our managers and want to know when one or more is not adhering to our policies, Unifying Beliefs, and/or the law. If you are willing to provide more information, please contact the HR Employee Relations team. We will take your comment under advisement. You can reach the Employee Relations team at 1-888-801-7533. Thank you.
      1.0
      Oct 25, 2021

      no work-life balance

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Building relationships with a variety of customers.

      Cons

      The company demands that you complete a tremendous amount of paperwork, collections and marketing while you work by yourself in an office. The management style is criticism without coaching.

      avatar
      Advance America Response
      4y
      Thank you for your feedback. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers and our communities”; therefore, we take such concerns seriously. If you have not done so already, you may contact our Employee Relations Department to discuss your concern by calling 1-888-801-7533, Option 3 or e-mailing www.whistleblowerservices.com/aea. Thank you.
      2.0
      Oct 13, 2021

      Not a good job anymore

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Closed on Sunday and days are only 9am to 630pm

      Cons

      Limited communication from corporate to center. Lack of benefits (10 days of vacation and 32 hours of sick time each year) , there is only a 5 week unpaid maternity leave and the insurance doesn't cover anything unless you have the top two tiers. Since Covid, the amount we are getting paid is now considered low ( and they're not giving much more to new hires)

      avatar
      Advance America Response
      4y
      Thank you for your feedback regarding your Benefits. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” Being competitive with compensation and benefits packages with local and regional markets ensures we respect you and all of our associates. In addition to market-competitive compensation, we offer other benefits such as corporate discounts for some goods and services, business casual attire, compensation increases, bonus potential based on Center performance, and many others. We also make a point to regularly assess local/regional costs of living and make compensation adjustments when needed. Please address your concerns to your management or HR if you still feel your compensation and/or benefits are not competitive. Thank you.
      Viewing 151 - 153 of 984 Reviews
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      ReviewsAdvance America reviews

      Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.