Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 30 reviews)); "Good work/life balance" ((in 28 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 20 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 65 reviews)); "Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 17 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

2.0

Sep 30, 2021

Upper Management issues

Divisional director of operations

Recommend

CEO approval

Business Outlook

Pros

Learning experience using good online training courses, worked with many talented people, the customers were great

Cons

The company reorganized and became disorganized, promoting from other regions that did not have proper management skills allowing bullying and retaliation

Advance America Response

4y

Thank you for taking the time to provide feedback about your employment with Advance America. It is concerning to hear you had issues with your management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” We spend a great deal of time training our managers and want to know when one or more is not adhering to our policies, Unifying Beliefs, and/or the law. If you are willing to provide more information, please contact the HR Employee Relations team. We will take your comment under advisement. You can reach the Employee Relations team at 1-888-801-7533. Thank you.

1.0

Jun 27, 2021

Stay Away!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Helping people in need. Simi flexible schedule

Cons

If your not a part of the "circle" you can hang it up! They don't care about the employees or the customers 🤞🏽

Advance America Response

5y

Thank you for your feedback. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers and our communities”; therefore, we take such concerns seriously. We encourage you to utilize our Open-Door policy and the chain of command to address your issues. If you have exhausted that process or are not comfortable doing so, you may also contact the Employee Relations Department directly or by using the Company Hotline. Thank you.

2.0

Jun 1, 2021

Great Co Workers and Great Customers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work hours and great co workers and great customers.

Cons

Bullied by upper management, was pushed into quitting which I did not do. Health insurance was expensive with a high deductible.

Advance America Response

5y

Thank you for taking the time to provide feedback about your employment with Advance America. It is concerning to hear you had issues with your management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” We spend a great deal of time training our managers and want to know when one or more is not adhering to our policies, Unifying Beliefs, and/or the law. If you are willing to provide more information, please contact the HR Employee Relations team. You can reach the Employee Relations team at 1-888-801-7533. Thank you.

Viewing 154 - 156 of 984 Reviews

Jobs at Advance America

Systems Operations Specialist (932327)

Strategy & Strategic Program Manager

Sr. Consumer Lending Specialist

Sr. Consumer Lending Specialist

Advance America

Advance America reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Upper Management issues

Stay Away!!!

Great Co Workers and Great Customers

Jobs at Advance America

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