Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)
avatar

Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
5.0
Jun 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Team, work-life balance, flexible, mentorship

Cons

Safety of center with cash handling

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Advance America Response
4y
Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. We take our employees’ safety very seriously and have implemented many security measures in the Service Centers to ensure the safety of our employees and customers. If there was a particular incident that you are willing to share with us, please reach out to our Loss Prevention department 1-888-801-7533. Thank you again for your feedback, and we will take your suggestions into consideration.
3.0
Jun 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Some down time when you’re not cleaning and making calls

Cons

You really feel like you’re screwing people over

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Advance America Response
4y
Thank you for taking the time to provide feedback about your employment with Advance America. It does concern us that you had issues with our Business Model. Advance America provides a needed service, and customer surveys show that 95% of our customers state that they are happy with our services and will recommend them to others. That is something all employees can take pride in. We will consider your suggestions and thank you again for your feedback.
3.0
Jun 6, 2022

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Advance America have great hours. They will promote within the company

Cons

You would have a different district manager every year. None of the DDO are capable of running a store and not accessible.

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Advance America Response
4y
We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication. We are concerned to hear about the accessibility issues you have with your manager/management team. Other than letting us know through this platform, there are other ways to share your issue so that we can address them, especially if your concerns are about a particular individual. Please reach out to the HR Employee Relations team to report your concerns or go up your chain of command to report your concerns. You can remain anonymous if that makes you more comfortable. You can reach the Employee Relations team at 1-888-801-7533. Thank you.
Viewing 169 - 171 of 984 Reviews

Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.