Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 63 reviews)); "People in my center were great to work with!" ((in 29 reviews)); "Great work life balance here" ((in 25 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews)); "Training can be good" ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 20 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Management is horrible and plays favoritism" ((in 12 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

5.0

May 27, 2025

Great Place to work

Bsm

Recommend

CEO approval

Business Outlook

Pros

Great place, employees and team

Cons

No cons at this time

Advance America Response

Thank you for taking the time to share your experience as a Branch Sales Manager at Advance America! We're delighted to hear that you're enjoying your role with us in Tennessee City. Your positive feedback about our workplace culture and team environment truly reflects our core values, particularly "Care Always" and "Better You, Better Everyone." It's team members like you who help create the collaborative and supportive atmosphere we strive to maintain. We appreciate you being part of the Purpose Financial family and look forward to continuing to provide an excellent work environment where our employees can thrive and grow. Thank you for your dedication and contribution to our success!

3.0

May 22, 2025

Good company ver high interest loans

Manager in training

Recommend

CEO approval

Business Outlook

Pros

Good company to work for.

Cons

Loan are to high interest. Takes customer a while to get out of them

Advance America Response

Thank you for sharing your feedback about your experience as a Manager in Training in Kansas City. We appreciate your recognition of Advance America as a good company to work for. Regarding your concern about loan interest rates, we want to emphasize that Advance America is committed to responsible lending practices while providing essential financial services to our customers. We follow all applicable state and federal regulations, and our rates reflect the short-term nature of our products and associated operational costs. Thank you for your dedication to our customers and for bringing forward this thoughtful feedback.

3.0

May 6, 2025

Not bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent amount of paid time off, closed federal holidays, closed Sundays

Cons

High turn around. Lots of changes over time

Advance America Response

Thank you for your feedback. We're pleased that you value our employee benefits, including PTO and our schedule with federal holidays and Sundays off. Your perspective matters to us. If you have suggestions for improvement, please share them with your supervisor or HR team.

Viewing 16 - 18 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Strategy & Strategic Program Manager

Bilingual (Spanish) Preferred - Consumer Lending Sales Specialist - F/T

Consumer Lending Sales Specialist - Full Time