Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)
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Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
4.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Branch manager is very nice lady .

Cons

Third of month’s rush is quite impossible to handle .

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Advance America Response
1y
Thank you for taking the time to share your experience working at Advance America, a Purpose Financial company. We appreciate your feedback about the positive leadership at the branch level, particularly regarding your branch manager. We understand your concerns about the high customer volume during peak periods, especially during the third week of the month. Staffing optimization is an ongoing focus for us as we strive to "Obsess over Customers" while ensuring our team members have the support they need to provide excellent service. Your suggestion about staffing levels has been noted and will be shared with our operations team. We continuously evaluate our staffing models to ensure we're properly resourced to serve our customers while maintaining a positive work environment for our employees. We wish you the best in your future endeavors and appreciate your contributions during your time with Advance America.
5.0
Jun 9, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Great communication sounds like a team Work environment

Cons

None so far seems good all Around

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Advance America Response
1y
Thank you for your positive feedback about your experience at Advance America, a Purpose Financial company. We're delighted to hear that you're experiencing the strong team environment and communication we strive to foster. This aligns perfectly with our core principle of "Care Always" and our commitment to creating a supportive workplace culture. Your appreciation of the work environment and team communication is particularly encouraging, as these are fundamental aspects of how we operate. We believe that strong internal communication and teamwork are essential to providing excellent service to our customers. We appreciate you taking the time to share your experience, and we're committed to maintaining the positive aspects you've highlighted. Your feedback helps reinforce that our focus on team collaboration and open communication is making a difference. Thank you for being part of the Advance America family. We look forward to your continued success with us!
5.0
May 30, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Work life balance, good pay and stability

Cons

Working in a hostile environment

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Advance America Response
1y
Thank you for taking the time to share your experience after dedicating more than 20 years to Advance America. We greatly appreciate your positive feedback about our work-life balance, competitive compensation, and company stability. However, we're concerned about your mention of a hostile work environment. At Purpose Financial and Advance America, we take such matters very seriously as they directly conflict with our core value of "Care Always." We strive to maintain a positive, supportive workplace for all team members. While we cannot address past situations directly in this forum, we encourage any current employees experiencing workplace concerns to report them immediately to their supervisor or HR representative. We are committed to maintaining a respectful, inclusive environment where all team members can thrive. We appreciate your long-term service to the company and wish you the best in your future endeavors.
Viewing 13 - 15 of 984 Reviews

Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.