Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 31 reviews)); "Great work life balance here" ((in 26 reviews)); "Training can be good" ((in 19 reviews)); "Paid holidays off." ((in 16 reviews)); "Great employees to work with." ((in 12 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 62 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 22 reviews)); "Long hours and on call duties" ((in 20 reviews)); "No bonus" ((in 18 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

5.0

May 11, 2022

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Alot of opportunities to grow within

Cons

Nothing I can think of.

Advance America Response

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

2.0

May 6, 2022

No advancement

Csm manager

Recommend

CEO approval

Business Outlook

Pros

Paid Holidays and Closed Sundays

Cons

Lack of communication, no room for real advancement, treats employees like they are unimportant, wages are not competitive and lack of support from upper management.

Advance America Response

Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. We are sorry to hear that you feel like you could not advance your career with Advance America. We value our employees and set out to promote within when it is possible. The past year we promoted 100's. There are many factors involved in promotability to include relocation, tenure, performance, initiative, skill set, etc. Thank you again for your feedback, and we will take your suggestions into consideration.

1.0

Apr 30, 2022

Horrible

Manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, and good bonuses

Cons

Upper management doesn’t care, company can’t keep good employees in store, works you to death with no compensation

Advance America Response

Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. It is concerning to hear you feel that the work schedule and workload were too much. Each region is different regarding the number of staff for individual centers based on population and number of current customers. We evaluate each center to make sure it is functioning at optimal performance. However, if you feel the hours were unreasonable, we would like to know more to address the issues. You can reach out to our Employee Relations team at 1-888-801-7533. Thank you again for your feedback, and we will take your suggestions into consideration.

Viewing 178 - 180 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Branch Manager in Training