Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 31 reviews)); "Great work life balance here" ((in 26 reviews)); "Training can be good" ((in 19 reviews)); "Paid holidays off." ((in 16 reviews)); "Great employees to work with." ((in 12 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 62 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 22 reviews)); "Long hours and on call duties" ((in 20 reviews)); "No bonus" ((in 18 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

3.0

Apr 30, 2022

It's okay

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

You have a lot of freedom honestly,

Cons

They want us to market with out paying us more, we have no budget to market. We are stretched thin with employees

Advance America Response

4y

Thank you for your comments. We appreciate you taking the time to share your concerns regarding the work schedule or work/life balance. Each region/division may have different staffing needs or challenges, and we strive to minimize those as much as possible. Center operating hours are driven based on customer demand. Please reach out to your management team regarding your concerns. Together we will do what we can to make your work experience a positive one. Thank you again for your feedback.

1.0

Apr 22, 2022

The worst.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None. You think you like something about the company..jus give it time..they'll fix that soon. Customers are amazzzzing.

Cons

You are encouraged to build these relationships..and you do..but thats when you have to weigh out how much you value ur morals as you take money from ppl on social security (specifically) month after month knowing very well they will NEVER get out of the endless cycle..even the repayment plan isn't designed for them to succeed. It's a sad saaaaad joke..you'll find out real fast ur jus a small replaceable game peice to them..no matter what they try to tell u.

Advance America Response

4y

Thank you for taking the time to provide feedback about your employment with Advance America. It does concern us that you had issues with our Business Model. Advance America provides a needed service, and customer surveys show that 95% of our customers state that they are happy with our services and will recommend them to others. That is something all employees can take pride in. We will consider your suggestions and thank you again for your feedback.

2.0

Apr 17, 2022

The worst

Collections agent

Recommend

CEO approval

Business Outlook

Pros

The hour long lunch and two 15 min breaks

Cons

Back to back phone calls, micromanagement, randomly add on to business hrs and expect you to be available (use to be open 9-1 Saturdays now required to work full day hrs), constantly adding to the workload and not to the pay

Advance America Response

4y

Thank you for your comments. We appreciate you taking the time to share your concerns regarding the work schedule or work/life balance. Each department may have different staffing needs or challenges, and we strive to minimize those as much as possible. Operating hours are driven based on customer demand. Please reach out to your management team regarding your concerns. Together we will do what we can to make your work experience a positive one. Thank you again for your feedback.

Viewing 181 - 183 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Branch Manager in Training

Consumer Lending Sales Specialist - Full Time

Advance America

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