Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 67 reviews)); "Great work life balance here" ((in 27 reviews)); "People in my center were great to work with!" ((in 24 reviews)); "Training can be good" ((in 19 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Horrible upper management." ((in 63 reviews)); "Long hours and on call duties" ((in 21 reviews)); "Managers are above are back and forth with what they want." ((in 21 reviews)); "There is no room for advancement" ((in 14 reviews)); "Management is horrible and plays favoritism" ((in 10 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Skip to content Skip to footer

Notifications

Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

3.0

Dec 28, 2021

Decent structure

General manager

Recommend

CEO approval

Business Outlook

Pros

Good product but high interest

Cons

Lacks leadership in priority area

Advance America Response

Thank you for your feedback. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers and our communities”; therefore, we take such concerns seriously. We encourage you to utilize our Open-Door policy and the chain of command to address your issues. If you have exhausted that process or are not comfortable doing so, you may also contact the Employee Relations Department directly or by using the Company Hotline. Thank you.

4.0

Dec 23, 2021

Csm

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

9 Holiday pay off yearly

Cons

Making decisions are prolonged on average

Advance America Response

Thank you for providing us with your feedback. We sincerely appreciate your comments and wish you the best of luck in all of your future endeavors.

5.0

Dec 23, 2021

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great, very perfect, nice, enjoyable, everything a man can wish for.

Cons

Nothing, absolutely nothing, and I tell you it's nothin

Advance America Response

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

Viewing 202 - 204 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Strategy & Strategic Program Manager

Consumer Lending Sales Specialist - Full Time