Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)
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Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
1.0
Dec 15, 2021

Look elsewhere

Recommend
CEO approval
Business Outlook

Pros

Gained career experience in new area

Cons

Management's lack of indecisiveness & direction, "Cold" working environment

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Advance America Response
4y
Thank you for taking the time to provide feedback about your employment with Advance America. It is concerning to hear you had issues with your management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” We spend a great deal of time training our managers and want to know when one or more is not adhering to our policies, Unifying Beliefs, and/or the law. If you are willing to provide more information, please contact the HR Employee Relations team. We will take your comment under advisement. You can reach the Employee Relations team at 1-888-801-7533. Thank you.
1.0
Dec 14, 2021

Stay Away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Centers are closed on Sundays

Cons

Low pay, field level employees are not respected by upper management or corporate. No consideration for work/life balance. Terrible communication between upper management/corporate and field.

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Advance America Response
4y
Thank you for your feedback. We are concerned to hear about the issues you have with your manager/management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” Therefore, it is concerning to hear that you feel that your manager/management team does not follow our Unifying Beliefs. Other than letting us know through this platform, there are other ways to share your issue so that we can address them, especially if your concerns are about a particular individual. Please reach out to the HR Employee Relations team to report your concerns or go up your chain of command to report your concerns. You can remain anonymous if that makes you more comfortable. You can reach the Employee Relations team at 1-888-801-7533. Thank you.
2.0
Dec 13, 2021

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

To few to make a difference.

Cons

Overworked and underpaid. Hours are demanding and not negotiable

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Advance America Response
4y
Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. It is concerning to hear you feel that the work schedule and workload were too much. Each region is different regarding the number of staff for individual centers based on population and number of current customers. We evaluate each center to make sure it is functioning at optimal performance. However, if you feel the hours were unreasonable, we would like to know more to address the issues. You can reach out to our Employee Relations team at 1-888-801-7533. Thank you again for your feedback, and we will take your suggestions into consideration.
Viewing 205 - 207 of 984 Reviews

Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.