Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 67 reviews)); "Great work life balance here" ((in 27 reviews)); "People in my center were great to work with!" ((in 24 reviews)); "Training can be good" ((in 19 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Horrible upper management." ((in 63 reviews)); "Long hours and on call duties" ((in 21 reviews)); "Managers are above are back and forth with what they want." ((in 21 reviews)); "There is no room for advancement" ((in 14 reviews)); "Management is horrible and plays favoritism" ((in 10 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

2.0

Jan 11, 2017

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Is a good place to learn and gain experience with customer service, goals and working as a team and individually.

Cons

Depending management schedule may not be as flexible for students or people that have a second job. Favoritism can be seen with other employees. Some expectations can be unrealistic with the number of employees in a center. (Short staff)

2.0

Jan 6, 2017

Company Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work schedule consist of bank hours;

Cons

Company has poor benefits; work demands are way too much for such little compensation; district manager does not care about employees; do not promote within; company will make you work in horrible weather.

4.0

Dec 15, 2016

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working with and getting to know new people everyday

Cons

The pay for as much work we do

Viewing 214 - 216 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time