Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)
avatar

Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
3.0
Oct 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Good hours. Easy work. Good pay. Sometimes Company Pays for Lunch.

Cons

Scheduling issues. Staff shortage. Sometimes difficult customers. Managers can sometimes be cocky.

avatar
Advance America Response
4y
Thank you for taking the time to provide feedback. We are sorry to hear that the center that you were in had staffing issues. We are currently working to make sure all of our centers are adequately staffed.
5.0
Oct 3, 2021

Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k Flex.Schedule Benefits and Bonuses

Cons

Not very flexible when calling off.

avatar
Advance America Response
4y
We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.
2.0
Sep 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Learning experience using good online training courses, worked with many talented people, the customers were great

Cons

The company reorganized and became disorganized, promoting from other regions that did not have proper management skills allowing bullying and retaliation

avatar
Advance America Response
4y
Thank you for taking the time to provide feedback about your employment with Advance America. It is concerning to hear you had issues with your management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” We spend a great deal of time training our managers and want to know when one or more is not adhering to our policies, Unifying Beliefs, and/or the law. If you are willing to provide more information, please contact the HR Employee Relations team. We will take your comment under advisement. You can reach the Employee Relations team at 1-888-801-7533. Thank you.
Viewing 226 - 228 of 984 Reviews

Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.